搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox when launched it will turn to white screen only

more options

When I launch the firefox it turns to white acreen only even allocating more time to load but still stays on white screen. I can see the tabs, navigate thru menus, bookmarks etc. But it doesn't load the sites, and even through navigating the menu and chose options, therw's not pop up of the options. PleaseEhelp me. I'm running Win 10.

附加的畫面擷圖

所有回覆 (1)

more options

It reminds me of a problem I got after installing SnapCamera that completely wrecked Firefox. At some point I got a couple popups mentioning VCRUNTIME140_1.DLL. The solution was to reinstall the shared VC Runtime files from:

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

I downloaded and ran both the 32-bit and 64-bit installers in the first section of that article ("Visual Studio 2015, 2017 and 2019"). Then I restarted Windows and all was normal again.

I don't know whether 64-bit users need the 32-bit install, but Windows didn't object when I ran it (I ran it first, then 64-bit second).

If you don't find another explanation, please try that.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題