Tabs are constantly crashing
My tabs are constantly - several times a day, every day - crashing. I'm not watching any videos, I've tried a clean (deleted profile folder) install, and turning off hardware acceleration. It's not anything attached to my profile, as I sync with a 2nd computer that has zero crash issues.
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
Please, Do not post a screenshot ! !
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
Thanks for your help! I only have 4 since I did the clean reinstall last night ... and I had 4 tabs crash within the first hour of the new install. :(
Submitted Crash Reports Report ID Date Submitted bp-7552c77f-1218-4dfa-8fc2-88dab0210413 4/12/21, 11:31 PM bp-4d948494-25ad-401d-b182-370db0210413 4/12/21, 11:31 PM bp-5435c5fc-80c3-492c-aa86-50c3e0210413 4/12/21, 11:31 PM bp-cbc5f916-7191-46dd-9b94-8c51e0210413 4/12/21, 11:31 PM
由 alifreeman93 於 修改
Thanks for your help! I only have 4 crash reports as I did the clean reinstall last night ... and had 4 tabs crashed within the first hour of the new install. :(
Submitted Crash Reports Report ID Date Submitted bp-7552c77f-1218-4dfa-8fc2-88dab0210413 4/12/21, 11:31 PM bp-4d948494-25ad-401d-b182-370db0210413 4/12/21, 11:31 PM bp-5435c5fc-80c3-492c-aa86-50c3e0210413 4/12/21, 11:31 PM bp-cbc5f916-7191-46dd-9b94-8c51e0210413 4/12/21, 11:31 PM
bp-7552c77f-1218-4dfa-8fc2-88dab0210413 bp-4d948494-25ad-401d-b182-370db0210413 bp-5435c5fc-80c3-492c-aa86-50c3e0210413
Signature: js::GCMarker::processMarkStackTop
Crash Reason EXC_BAD_ACCESS / EXC_I386_GPFLT
Attention Sumo's. There are 15 related bug reports.
I called for more help.
Thank you FredMcD - much appreciated. I have been pulling my hair out with this! I love Firefox and have been using it forever but these tab crashes are ruining me.
Any further thoughts on this? My tabs are at least crashing with less frequency ... one new crash report if it's helpful:
bp-7552c77f-1218-4dfa-8fc2-88dab0210413