搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Tabs are constantly crashing

more options

My tabs are constantly - several times a day, every day - crashing. I'm not watching any videos, I've tried a clean (deleted profile folder) install, and turning off hardware acceleration. It's not anything attached to my profile, as I sync with a 2nd computer that has zero crash issues.

所有回覆 (7)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

有幫助嗎?

more options

Thanks for your help! I only have 4 since I did the clean reinstall last night ... and I had 4 tabs crash within the first hour of the new install. :(

Submitted Crash Reports Report ID Date Submitted bp-7552c77f-1218-4dfa-8fc2-88dab0210413 4/12/21, 11:31 PM bp-4d948494-25ad-401d-b182-370db0210413 4/12/21, 11:31 PM bp-5435c5fc-80c3-492c-aa86-50c3e0210413 4/12/21, 11:31 PM bp-cbc5f916-7191-46dd-9b94-8c51e0210413 4/12/21, 11:31 PM

由 alifreeman93 於 修改

有幫助嗎?

more options

Thanks for your help! I only have 4 crash reports as I did the clean reinstall last night ... and had 4 tabs crashed within the first hour of the new install. :(

Submitted Crash Reports Report ID Date Submitted bp-7552c77f-1218-4dfa-8fc2-88dab0210413 4/12/21, 11:31 PM bp-4d948494-25ad-401d-b182-370db0210413 4/12/21, 11:31 PM bp-5435c5fc-80c3-492c-aa86-50c3e0210413 4/12/21, 11:31 PM bp-cbc5f916-7191-46dd-9b94-8c51e0210413 4/12/21, 11:31 PM

有幫助嗎?

more options

bp-7552c77f-1218-4dfa-8fc2-88dab0210413 bp-4d948494-25ad-401d-b182-370db0210413 bp-5435c5fc-80c3-492c-aa86-50c3e0210413

Signature: js::GCMarker::processMarkStackTop

Crash Reason EXC_BAD_ACCESS / EXC_I386_GPFLT

Attention Sumo's. There are 15 related bug reports.

有幫助嗎?

more options

I called for more help.

有幫助嗎?

more options

Thank you FredMcD - much appreciated. I have been pulling my hair out with this! I love Firefox and have been using it forever but these tab crashes are ruining me.

有幫助嗎?

more options

Any further thoughts on this? My tabs are at least crashing with less frequency ... one new crash report if it's helpful:

bp-7552c77f-1218-4dfa-8fc2-88dab0210413

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題