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Can't get to sbcglobal.net email

  • 4 回覆
  • 1 有這個問題
  • 最近回覆由 FredMcD

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I have been able to access my sbcglobal.net email up until to day.

   An error occurred while processing your request.
   Reference #97.4f397c68.1616602006.71f9255 
  • I have tried adjusting protections to no avail
  • I can sign in using another browser, but NEVER with FireFox.


Any suggestions? Otherwise, I think that I may need to dump FireFox.  :-(

被選擇的解決方法

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

從原來的回覆中察看解決方案 👍 1

所有回覆 (4)

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FYI, I'm using Windows 10 Pro on a Surface Pro 4.

有幫助嗎?

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選擇的解決方法

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

有幫助嗎?

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Thanks. Deleting the cookies worked.

有幫助嗎?

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Glad to help. Safe Surfing.

有幫助嗎?

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