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Audio Crackle

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The audio crackles when I stream videos. After one hour of Windows tech support trying to find the problem the tech opened Edge and played a video. No crackling. I've reset/refreshed Firefox and no good. Windows tech even tried to fix the problem. He couldn't fix it. It only happens in full screen. How do I fix this?

The audio crackles when I stream videos. After one hour of Windows tech support trying to find the problem the tech opened Edge and played a video. No crackling. I've reset/refreshed Firefox and no good. Windows tech even tried to fix the problem. He couldn't fix it. It only happens in full screen. How do I fix this?