On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

unsupported operating system for prime video

  • 2 回覆
  • 1 有這個問題
  • 14 次檢視
  • 最近回覆由 cor-el

more options

I have always watched prime video on my computer until just recently . Now I get unsupported operating system. Prime Video titles can't be watched on this device because the operating system isn't supported. For more information, please see Prime Video system requirements

Yet if I go to edge it plays just fine. I have the it set for never remember history and cookies deleted upon closing firefox

I have always watched prime video on my computer until just recently . Now I get unsupported operating system. Prime Video titles can't be watched on this device because the operating system isn't supported. For more information, please see Prime Video system requirements Yet if I go to edge it plays just fine. I have the it set for never remember history and cookies deleted upon closing firefox

所有回覆 (2)

more options

Windows Vista (eof) might be the issue.

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

http://www.howtogeek.com/113439/how-to-change-your-browsers-user-agent-without-installing-any-extensions/

https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

Do you have enabled "Resist Fingerprinting" if you check ‘’’Resist Fingerprinting’’’ on the ‘’’about:config’’’ page as this affects the user agent?

more options

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.