搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

no appear add-ons

  • 2 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 jscher2000

more options

hi when i click tools\add-ons appear blank page no appera plugin fire fox extenssion

help me

thanks

附加的畫面擷圖

所有回覆 (2)

more options

Try this, but don't permanently delete the files in case it doesn't help.

https://support.mozilla.org/bm/questions/1268486

由 jonzn4SUSE 於 修改

有幫助嗎?

more options

Could you try a quick thing first, which is checking the page in Firefox's Safe Mode? Apparently, it is possible for badly behaved extensions to blank the Add-ons page, I guess so you can't dump them. But in Firefox's Safe Mode, extensions are disabled and powerless to prevent you from using the page. Here's how:

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Can you get to the page? If so, I suggest being pretty ruthless in disabling all nonessential extensions.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題