搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox only display the toolbar and could not go to any website after update

  • 5 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 FredMcD

more options

Firefox only display the toolbar and could not go to any website included the options after update, I've tried closed all antivirus protection and refresh and reinstall firefox

I've tried other app and browser and they have no problem

My laptop: Lenovo ideapad 100 Windows 10 Home 1909

Firefox: 83.0(64 bit)

Firefox only display the toolbar and could not go to any website included the options after update, I've tried closed all antivirus protection and refresh and reinstall firefox I've tried other app and browser and they have no problem My laptop: Lenovo ideapad 100 Windows 10 Home 1909 Firefox: 83.0(64 bit)
附加的畫面擷圖

所有回覆 (5)

more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

I followed the instructions, but it still didn't work

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

more options

The problem is still here, I think it is not because of the add-ons

more options

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.