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New update wipes out everything - all gone

  • 2 回覆
  • 1 有這個問題
  • 7 次檢視
  • 最近回覆由 FredMcD

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I had to update firefox to current version to pay a bill on a web site. I did it. I was recommended to sync another device during install, I did that too. I worked for a few hours on firefox just now, then it crashed. It reported data it had but now I have nothing. No history, no bookmarks, NOTHING. I logged in, my username and password worked find but it's like a fresh install, no data. Over 10 years of history, hundreds and hundreds of pages and passwords all gone. I synched to my phone as it insisted I install another device. Supposedly that was done but I have no idea how to use that or what it can do. They claimed it was a backup.

I'm at a total loss.

Andrew

所有回覆 (2)

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有幫助嗎?

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有幫助嗎?

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