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Does restoro part of firefox download?

  • 8 回覆
  • 1 有這個問題
  • 27 次檢視
  • 最近回覆由 colemyst

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Not sure why this page deleted my question while trying to share data but I'll start again.

I'm getting Malwarebyte alerts from something in firefox.exe, it's called restoro. It's not a program that's in my control panel so I can't delete it. It was quarantined but seconds later it was trying again. I included an image of the last scan done Nov. 28. I've deleted firefox before but it came back when I installed again. Is it something that firefox is supposed to have or is it some trojan that's latched onto firefox?

附加的畫面擷圖

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Web search: https://www.bing.com/search?q=restoro.com

Look for the program in: Control Panel\Programs\Programs and Features (Uninstall Program)

有幫助嗎?

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As I said it is there is no restoro in control panel\programs so I can't delete it from there. Is it part of firefox?

有幫助嗎?

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I am not aware of that.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

有幫助嗎?

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I run Microsoft defender, Malwarebyte (which is what found it), and CCleaner on a regular basis. I had Malwarebyte quarantine the stuff that said it was restoro and suspicious but when it said it was in firefox.exe I wondered if it was thing to do with Mozilla. I'm careful about what and where I download from so I just wanted to make sure I didn't quarantine some FF needs to run prperly.

有幫助嗎?

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Quarantine suspicious software. If you want, post the names of those files here.

有幫助嗎?

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Included images the first is the same as above where it said it was from Firefox. the other two are saying something else now that I blocked it after the first malware notice.

My concern is that I'm running malwarebytes as a trial and when it ends I won't know if this is something that may cause issues. Of course if it's something to do with Firefox then I don't have to worry - I hope.

有幫助嗎?

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Most of the programs listed here: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=noare free to use. A subscription is only to release other options in the program.

This includes Malwarebytes.

有幫助嗎?

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Okay thanks for the information. I just didn't want to mess FF up by trying to get rid of something it needs. I'll try full scans if available.

crossing my fingers

有幫助嗎?

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