搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Saved logins and passwords for websites.

  • 4 回覆
  • 1 有這個問題
  • 20 次檢視
  • 最近回覆由 Dziambis

more options

Hi, I am wondering why Firefox removed all logins and passwords. It used to be all in settings, now I am getting message: No logins found When you save a password in Firefox, it will show up here Any help, thanks in advance.

所有回覆 (4)

more options

Hi

The user agent as shown in the System Details list shows you use Firefox 76.0.

Is that correct ?

The current release is Firefox 83.0, so did you possibly downgrade or have you been using this Firefox 76 version all the time ?

You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created.

有幫助嗎?

more options

Yes I was using Firefox 76.0 all the time, no downgrades or updates were performed. I found two files key3.db and key4.db, logins.json in folder. Is that means all old data stored under key3? And new data on key4 file, if so how I can restore old data?

有幫助嗎?

more options

Firefox 58 and newer use key4.db for the key file, so the key3.db file is a leftover from quite some time ago. You can check if you have a logins.json file in the profile floder that has content or possibly a logins.json.corrupt file in case there have been issues. You can temporarily set signon.debug = true on the about:config page and check the Browser Console for logins related issues.

Note that Firefox 80+ releases have a logins-backup.json that can be used if there are issues with logins.json.

有幫助嗎?

more options

Thanks for help, to much effort to recover lost logins and passwords. I hope this was first and last one in years!

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題