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When I open Fire Fox I get MSN Bing and can't get to bookmarks.

  • 3 回覆
  • 1 有這個問題
  • 12 次檢視
  • 最近回覆由 jscher2000

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When I click on the Fire Fox icon, I get MSN and Bing. I don't want MSN Outlook and Bing to show up. I can not retrieve my bookmarks. I can not even open my e-mail.

Please help!

Ralph

所有回覆 (3)

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Are you talking about the homepage or the search engine?

https://support.mozilla.org/en-US/kb/how-to-set-the-home-page

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ Bing “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

有幫助嗎?

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ralph.navarino said

I can not retrieve my bookmarks. I can not even open my e-mail

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

有幫助嗎?

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Hi Ralph, two other questions were posted shortly after yours about a Bing takeover and in at least one of the two cases, bookmark problems (1314107, 1314105). Neither of those threads is solved yet, but it seems that something is going around.

有幫助嗎?

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