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unable to connect to Google

  • 6 回覆
  • 1 有這個問題
  • 16 次檢視
  • 最近回覆由 Dr J

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Just updated to Firefox 82.03. Everything seems ok, but I am unable to connect to www.google.com and I get an error message SEC_ERROR_UNKNOWN_ISSUER. Only this site and only with this browser. I've looked at similar questions online but no real help. Can I get a suggestion as to ho to correct this problem? Thanks

附加的畫面擷圖

被選擇的解決方法

Problem solved. I had to change from "use system proxy" to "auto-detect proxy". Thank you.

從原來的回覆中察看解決方案 👍 0

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What is your dns?

有幫助嗎?

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I am using Accelerated ITServices GmbH , 84.200.69.80 I think. I never changed anything since the internet service provider set my router. I am currently located in Thailand. The only problem seems to be using Firefox to connect to Google.

有幫助嗎?

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Hi Dr J, another question:

Please click that View Certificate link on the error page. It should open a new tab with details about the certificate that Firefox finds suspicious. This is what I see in the second section for comparison:

Issuer Name

  • Country: US
  • Organization: Google Trust Services
  • Common Name: GTS CA 101

Does yours match?

有幫助嗎?

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I don't see matching information. I attached a copy so you can confirm. Thanks

有幫助嗎?

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Are you possibly using a VPN service or a proxy ?

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

有幫助嗎?

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選擇的解決方法

Problem solved. I had to change from "use system proxy" to "auto-detect proxy". Thank you.

有幫助嗎?

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