搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

All extensions stop working

  • 4 回覆
  • 1 有這個問題
  • 28 次檢視
  • 最近回覆由 FredMcD

more options

I've been having an issue over the past month or so where all my extensions stop working. I can't see any cause, and I usually don't even notice until I try to use one of the extensions. They work again if I restart firefox, or if I disable and re-enable the extensions one by one. It seems to happen every couple of days. Any ideas what could be causing this?

被選擇的解決方法

It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":

+++++++++++++++++++++++++++ You will have to approve the updating one last time.

從原來的回覆中察看解決方案 👍 1

所有回覆 (4)

more options

選擇的解決方法

It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":

+++++++++++++++++++++++++++ You will have to approve the updating one last time.

有幫助嗎?

more options

Thank you! I'll try this and let you know if it's still happening.

有幫助嗎?

more options

It's been a couple weeks and I haven't experienced this issue again. Your solution worked!

有幫助嗎?

more options

Glad to help. Safe Surfing.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題