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Firefox sync - account locked

  • 1 回覆
  • 1 有這個問題
  • 9 次檢視
  • 最近回覆由 Gabriel Lup

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Hey there guys,

For a week now am trying to login to my FF account within Firefox in order to sync data. Now when I enter my email and password I get greeted with a message that my account it locked. "Sorry. We’ve locked your account. The confirmation email we sent to <email here> was returned and we’ve locked your account to protect your Firefox data."

Now read along the web that I need to wait 24h (already had) before I retry or that I need to submit a ticket to mozilla bug platform (that I also had but got no reply yet - for 4 days). Not sure what to do next... Trying my luck with writing a message here as maybe someone will take note of my issue. Before anyone asks, I have access to my email that the account is registered with. Also I can access my account from the desktop browser from Windows where am already logged in, but feel that if I need to maybe reinstall FF, will not be able to login again.

Any help is highly appreciated.

Gabriel

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Issue fixed by bug team

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選擇的解決方法

Issue fixed by bug team

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