hello I have a question about cookies and cache
Hello all I have a site that I log into to manage different things and everytime I go the help section it asks me to relogin. I contacted the support for this site and they say it is a problem of cookies or cache. However, even after I have wiped the cookies and delete the navigation history, I cannot log in.
Is there a magic way to clean cache and cookies, thank you
Kimbert
ps when joiningdata
found this "safeMode": false,
"supportURL": "https://support.mozilla.org/1/firefox/81.0/Linux/en-US/", "numTotalWindows": 1, "numRemoteWindows": 1, "remoteAutoStart": true, "autoStartStatus": 1, "policiesStatus": 0, "keyLocationServiceGoogleFound": true, "keySafebrowsingGoogleFound": true, "keyMozillaFound": false
??? what is this 'remote'!!!
所有回覆 (4)
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
If cookies expire for no obvious reason then this might be caused by a new feature that causes cookies from unvisited websites to get cleared, especially if you cleared the history when you closed Firefox. You can disable this feature via the about:config page.
- privacy.purge_trackers.enabled = false
- https://support.mozilla.org/en-US/kb/about-config-editor-firefox
Hi Kimbert, regarding your question about remote windows: this is related to Firefox's multi-process feature for isolating different content from browser code and other sites to reduce vulnerability to security exploits.
Thank you for this information and replies.
I do not really understand it but did look into my config file
I noticed that it was set to false privacy.purge_trackers.enabled = false
Now I do not have any cookies when I look into my preferences. There is just web cached content and 0 cookies!
but I have another problem
I have this error in my config privacy.purge_trackers.enabled = false privacy.purge_trackers.logging.level Error
Now what does this mean, thank you for your help and patience, I am a real rooky!
Kimbert