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crash at starting of the program

  • 5 回覆
  • 1 有這個問題
  • 17 次檢視
  • 最近回覆由 FredMcD

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Hi, I can't open Firefox anymore... When I click on the icon to open the app, it gives me an error:

"Firefox encountered a problem and quit. upon restart, the application will try to restore tabs and windows."

I've tried disinstalling and reinstalling Firefox, but same error!

Please help!!

Luxx

Hi, I can't open Firefox anymore... When I click on the icon to open the app, it gives me an error: "Firefox encountered a problem and quit. upon restart, the application will try to restore tabs and windows." I've tried disinstalling and reinstalling Firefox, but same error! Please help!! Luxx
附加的畫面擷圖

所有回覆 (5)

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Identificativo crash: bp-96a124d3-9c1d-4c9b-8a98-e82f10201020

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Hi Could be a problem with the graphics display driver.

Try to start Firefox in Safe Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox
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Hi cor-el, thank you for your answer. I read abotu graphics drivers so I had tried to update everithings but nothing. I've tried to hold shift and open Firefox in Safe Mode but it doesn't work! I cannot open it in Safe Mode, it gives me the crash before and the same...

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bp-26e588aa-dda5-46b0-99e3-7c8750201020

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The last report mentions Malwarebytes. Update Malwarebytes. If the problem continues, disable it.