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Can't save video

  • 11 回覆
  • 1 有這個問題
  • 23 次檢視
  • 最近回覆由 FredMcD

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I get an error when I try to download a video by right clicking and selecting "save video as". The error reads "the download cannot be saved because an unknown error occurred please try again"

This has started after the firefox 81 update and it effects both a personal and work computer. I have already tried disabling add-ons and extensions as well as resetting the download folder settings via about:config page.

附加的畫面擷圖

被選擇的解決方法

Looks like version 81.0.2 fixed this issue.

從原來的回覆中察看解決方案 👍 0

所有回覆 (11)

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An update just came out. Please update the browser.

有幫助嗎?

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I am already using Firefox 81.0.1 Didn't fix the issue.

有幫助嗎?

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

有幫助嗎?

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Yes it still gives the same error.

有幫助嗎?

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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

有幫助嗎?

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I can't run safe mode with networking at home. My laptop's wifi doesn't work and it doesn't have an Ethernet port. I can try I tomorrow at work.

But if it helps it is only videos that error. I can right click and save pictures without issue.

有幫助嗎?

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Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

有幫助嗎?

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I am using getvid to download a video from Facebook. It works with chrome but not Firefox.

https://www.getfvid.com/

an example video

https://www.facebook.com/planetfitness/videos/977443226081309/?__so__=channel_tab&__rv__=latest_videos_card

有幫助嗎?

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I tested safe mode on my work computer with no success.

有幫助嗎?

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選擇的解決方法

Looks like version 81.0.2 fixed this issue.

有幫助嗎?

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That's good to hear.

有幫助嗎?

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