搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Confirmation email never arrives in my Inbox. Please help.

  • 3 回覆
  • 1 有這個問題
  • 15 次檢視
  • 最近回覆由 user2999622

more options

I'm locked out of Two-Step Authentication, and should be getting an email as an alternative. I go to https://accounts.firefox.com. Here I sign in and it says:

"Confirm your account

Check your email for the verification link sent to (email)"

Nothing is in my inbox



I NEVER get the email. I've tried and tried. I have account@firefox.com added as a contact. I dug through my spam, trash, junk, inbox.. everything. I've tried to resend the email over and over. I've tried waiting days in between sending. I've tried doing this on my phone also. I have nothing from: account@firefox.com

Something about Microsoft and Mozilla isn't playing along well. Mozilla displays my email address and it is the correct email. I have previous emails from Mozilla there, nothing recent.

There shouldn't be anything stopping me from getting Mozilla's emails. I checked other email accounts just in case but no luck. I'm searching all over for my emails from account@firefox.com and nothing. Can someone help me because I can't log in otherwise.

附加的畫面擷圖

所有回覆 (3)

more options

有幫助嗎?

more options

有幫助嗎?

more options

Thanks but I’ve already tried all of those steps.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題