搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox lost saved passwords for second time (Windows 10 FF 80.0.1)

  • 4 回覆
  • 1 有這個問題
  • 14 次檢視
  • 最近回覆由 cor-el

more options

For the second time in the past couple of weeks I have attempted to log into a website, found the password missing, then found all my passwords missing. I restored 3 different Mozilla folders from backup: User AppData>Roaming, AppData>Local, and ProgramData with no success.

I managed to recover my passwords by logging out of my FF, logging back in, and syncing with Lockwise on my Android phone; however losing passwords is a PIA. Why would this be happening and where are the passwords stored so I can recover from backup if necessary?

所有回覆 (4)

more options

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

有幫助嗎?

more options

有幫助嗎?

more options

I used FF for a bit this morning before attempting a login requiring a PW so everything else probably there. I have far too many logins to backup manually; however the link to the back-and-restore-information-firefox-profiles was helpful, thank you. I'm not sure I restored this folder from my backup when attempting to recover my PW so I've made a note for future reference.

The big question is why would my logins disappear? I might understand it happening once during a FF or Windows update but not twice. Windows did an update reboot last night. Is there an issue with Lockwise requiring a fresh signin following a reboot? If so, shouldn't FF prompt for a Lockwise signin when restarted?

有幫助嗎?

more options

In Firefox 80 you can export and import the logins in Lockwise (about:login).

Note that you may need to toggle a pref to true on the about:config page to enable this function as stated in the import/export articles.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題