搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Bad Request error

  • 1 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 cor-el

more options

When using an internal website I usually get an error when using Firefox:

Bad request Cannot parse token. root cause: Unable to decrypt bytes [ (then a bunch of numbers).

If I clear cookies this then it works for a while. If I use Chrome or Edge it usually works although sometimes I get something similar. The IT chaps insist it's a browser issue(of course). I'd rather not have to keep clearing cookies - any thoughts?

Simon

所有回覆 (1)

more options

A Bad Request error is (almost) always caused by corrupted cookies that the server can't process.

Are you using security software or cleanup software that could be causing issues with the cookies ?

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題