搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Migration procedure?

  • 3 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 FredMcD

more options

I had a windows computer until 2/2020. I added Mozilla protection to my computer in the summer of 2019. My Windows computer (HP) DIED and there was very little to reinstall from my old computer to the new. CAN I transfer my Mozilla account to the new MAC computer and if so, I do I go about it?

I had a windows computer until 2/2020. I added Mozilla protection to my computer in the summer of 2019. My Windows computer (HP) DIED and there was very little to reinstall from my old computer to the new. CAN I transfer my Mozilla account to the new MAC computer and if so, I do I go about it?

被選擇的解決方法

Mozilla programs are free to use.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

d.grivens said

I added Mozilla protection to my computer

What do you mean by this?

CAN I transfer my Mozilla account to the new MAC computer and if so, I do I go about it?

Different computer systems store their data in different ways, meaning the files of one system may not be usable by a different system.

I heard there are conversion programs around but don't know of any.


Were you talking about using sync?

more options

In July, 2019, I purchased tech support coverage for a 2 year period. The statement is merely in the name of Techie Support (firm in New York). I THOUGHT it was me adding Mozilla to my computer. I know that I used Mozilla in July, September, November and December, 2019. I had an icon on my computer that allowed me to contact Tech Support and get my computer issue resolved.

My Microsoft computer DIED in January, 2020 and I had to buy a new one. Almost nothing was recoverable from my desktop, including the proof that I had this tech support service. What I am asking is can Mozilla service be added to my current Apple MacBook computer under the remainder of the 2 year support product which I purchased or do I have to start all over and add Mozilla service as though I had never paid $350 for my support package?

more options

選擇的解決方法

Mozilla programs are free to use.