搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Frefox browser search hijacked by walletgenius

  • 4 回覆
  • 1 有這個問題
  • 95 次檢視
  • 最近回覆由 FredMcD

more options

Search uses walletgenius.com. Acces to addon manager blocked. so to about:addons and hot key. No walletgenius program in windows 10 control panel add/remove.

Search uses walletgenius.com. Acces to addon manager blocked. so to about:addons and hot key. No walletgenius program in windows 10 control panel add/remove.

被選擇的解決方法

After the above, Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).


Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Make sure you know what each one is and what it does.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

選擇的解決方法

After the above, Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).


Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Make sure you know what each one is and what it does.

more options

Firefox Safe mode enabled me to access the Add-on Manager which had been blocked and remove the Yahoo Search extension. The Search Mode is now cleared. Thanks.

more options

Glad to help. Safe Surfing.