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ebay webpage displays as text and is unusable. Works fine in Chrome.

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Just installed Win 10 Pro on a new machine, and as the subject line says, the ebay webpage shows up as text only in Mozilla. Works fine/as expected in Chrome. I've opened Mozilla in safe mode, purged the cache, adjusted font size. No joy.

Just installed Win 10 Pro on a new machine, and as the subject line says, the ebay webpage shows up as text only in Mozilla. Works fine/as expected in Chrome. I've opened Mozilla in safe mode, purged the cache, adjusted font size. No joy.

被選擇的解決方法

SOLVED I have had the same problem after a Firefox update. Here is the solution. It would appear that the problem lies in the 'Enhanced Tracking Protection' setting in options. Go to 'Custom' and "Tracking Content". However, a simpler solution is: After loading eBay and seeing only text click on the shield at the left end of the navigation bar i.e adjacent to the picture of a lock and https: This will display "Enhanced Tracking Protection is on for this site. Simply switch it off and voila problem gone. Firefox remembers this settiing for the eBay site

從原來的回覆中察看解決方案 👍 0

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選擇的解決方法

SOLVED I have had the same problem after a Firefox update. Here is the solution. It would appear that the problem lies in the 'Enhanced Tracking Protection' setting in options. Go to 'Custom' and "Tracking Content". However, a simpler solution is: After loading eBay and seeing only text click on the shield at the left end of the navigation bar i.e adjacent to the picture of a lock and https: This will display "Enhanced Tracking Protection is on for this site. Simply switch it off and voila problem gone. Firefox remembers this settiing for the eBay site

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Hi Jim, does Stan's method work for you?

If not:

What you described could indicate that the style sheets which instruct Firefox on laying out the page are not being loaded.

Have you noticed any secure connection errors in Firefox since you installed?

Here's an example of the addresses used for style sheets -- they are on a different eBay server:

https://ir.ebaystatic.com/rs/v/kw2xglkz02zqnovh0gatbvmpsmn.css?proc=DU:N

Can your Firefox load that directly? The expected content is a wall of text starting with

body .shpt{top:24px}#gh{*z-index:3}.gh-clearfix:after{content:".";display:block;


If the page can load directly, could you do a reload of the main eBay page bypassing the cache -- either

  • Shift+click the reload button
  • Command+Shift+r
  • Command+F5

Any improvement?

If the page cannot load directly, is there an error message?

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stan_evans33, thanks - this did it. Went to the shield, and all I had to do was unclick the tracking box in the custom area of the popup box. The I reloaded tabs. I even added tracking back on and reloaded the tabs - the site remained uncorrupted.

jscher2000, thanks for the info. Even though the problem was solved, I'll check into these commands to understand them. Thanks for the info.

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After much testing, the only way I could break the eBay page was Strict on the Options page, and privacy.annotate_channels.strict_list.enabled to true in about:config (see attached screenshot).

But then it stopped being broken after 10 minutes of testing, so I'm not sure what is going on. Maybe it was a glitch in the files that got updated in the profile I was testing in?

For anyone who prefers Strict but it breaks eBay, could you check this:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste strict_list and pause while the list is filtered

Firefox has a built-in preference named

privacy.annotate_channels.strict_list.enabled

that is normally set to false. Is yours set to true?