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Ebay purchase history tracking popups no longer work

  • 4 回覆
  • 1 有這個問題
  • 7 次檢視
  • 最近回覆由 jscher2000

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78.0.1 just got installed for my Windows 7 desktop. Now the auction tracking popup no longer works. From my ebay purhase history and select tracking on a purchase it used to work and the box would not be too big. Now the box is formatted wrong and the close button is off the screen to the top and the bottom is also off the screen and no way to get to current tracking info on that page or original tracking info.

This used to work. It no longer works. I stopped using Waterfox because it has never worked in Waterfox and now Firefox does not work either.

所有回覆 (4)

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Hmm, I don't have any recent eBay purchase history to look at, so let me ask you a couple questions.

What is wrong with the formatting of the page, or is that the same problem as the box being too small?

Is it a separate popup window or is it a feature inside the main page (an overlay)?

If it's a separate window, is it possible to:

  • enlarge the popup window to see more of the page?
  • reduce the zoom of the page in the popup window to see more of it (hold Ctrl and tap the - key once or twice)?

有幫助嗎?

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No, the box is a fixed size. It does not allow moving or changing size. The only way to even get out of it since the close X is no longer on the screen is to do a page refresh. I am adding the image of the window as it now appears.

Control minus makes everything small and I have to make everything so small as to be unreadable before the full box is viewable but then I can't find the close X on it then.

Waterfox 56 and up also makes that box too big so it can't be closed without doing a page refresh whereas the page does have a close x on it, if you can see the entire page.

有幫助嗎?

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Load the web page. Then, to reload the page bypassing the cache and force a fresh retrieval;
Ctrl+Shift+R (Mac=Command+Shift+R)


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

有幫助嗎?

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Thank you for the screenshot. It looks like they centered the overlay vertically, even though it's too tall to fit, and removed the scrollbar, which is a bad combination. There are a number of ways to get it that screwed up, so it's hard to work out a solution without having hands on a page with a similar problem.

How does it look in Internet Explorer 11?

有幫助嗎?

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