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Cannot sign in to Firefox account when VPN is active

  • 5 回覆
  • 5 有這個問題
  • 937 次檢視
  • 最近回覆由 AliceWyman

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Hi,

I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it?

Any help is very much appreciated! Thank you!

被選擇的解決方法

Hi thw24, Try to turn off your VPN, sign in and turn it on again. If you have signed into your Firefox account once, you should be able to do it without turning off the VPN afterwards. If this didn't help, please let us know.

從原來的回覆中察看解決方案 👍 1

所有回覆 (5)

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Which VPN are you using?

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Hi JustSecurity!

I'm using Ipredator (therefore all traffic goes through Sweden).

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選擇的解決方法

Hi thw24, Try to turn off your VPN, sign in and turn it on again. If you have signed into your Firefox account once, you should be able to do it without turning off the VPN afterwards. If this didn't help, please let us know.

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I am indeed able to sync this way, thank you!

But now I recognized that "Firefox Send" doesn't work either with my VPN, no matter being logged in or out... why is that?! Sorry for changing the subject, but maybe this is somehow connected.

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thw24 said

I am indeed able to sync this way, thank you! But now I recognized that "Firefox Send" doesn't work either with my VPN, no matter being logged in or out... why is that?! Sorry for changing the subject, but maybe this is somehow connected.

The Firefox Send issue is unrelated. See: