Using Firefox, it does not go to my Gmail page when I double click the desktop shortcut. The shortcut was added to my desktop using the procedure suggested by Firefox which dragging the icon left of the address bar to the desktop. It has been working for the last couple of years, but just recently stopped. I did delete the shortcut and reloaded it from the Gmail home page and get same result. Interesting the shortcut does work if I switch to Chrome or IE. Has something changed recently in Firefox?
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Please ignore helpweb213's post and don't call that number - it's a scam !
helpweb213 is a scammer. Please do not call the number. I've deactivated their account.