搜尋 Mozilla 技術支援網站

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox started to crash this morning

  • 4 回覆
  • 3 有這個問題
  • 83 次檢視
  • 最近回覆由 FredMcD

more options

I experience repeatable tab crashes since today morning at various websites, most prominently www.reddit.com. The crashes do happen in safe mode as well and after the clean up Firefox procedure. Crash ID is bp-b02f6b64-cca8-4b66-a803-d5c000200518

被選擇的解決方法

Thanks for the reply. I was able to fix the crashes by a complete uninstall and reinstall (including manual deletion of local files). Crashing sites are working again. One remark, though: another repeatable crash was triggered by opening a specific mail in Gmail. This makes me believe that the actual cause was/is not really site-related.

從原來的回覆中察看解決方案 👍 1

所有回覆 (4)

more options

Product Firefox Release Channel release Version 76.0.1 Build ID 20200507114007 (2020-05-07) Buildhub data

OS Windows 10 OS Version 10.0.18363

bp-b02f6b64-cca8-4b66-a803-d5c000200518 Signature: je_free | mozilla::image::RasterImage::DoError

Uptime 59 seconds

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

有幫助嗎?

more options

https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history

Remove History For One Site

Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any settings.

有幫助嗎?

more options

選擇的解決方法

Thanks for the reply. I was able to fix the crashes by a complete uninstall and reinstall (including manual deletion of local files). Crashing sites are working again. One remark, though: another repeatable crash was triggered by opening a specific mail in Gmail. This makes me believe that the actual cause was/is not really site-related.

有幫助嗎?

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題