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How do I fix Firefox crashes from "breakpoint exception reached" error?

  • 5 回覆
  • 1 有這個問題
  • 160 次檢視
  • 最近回覆由 Cosmic

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I had this issue about a month ago, and looked into responses given to similar crashes. I tried disabling Hardware Acceleration, reinstalled Firefox, removed all add-ons and themes, then did a clean reinstall without any of my old user information, and checked my RAM for issues to no avail. I still had crashes in between each attempted fix. I updated Windows Defender and ran virus scans but nothing was wrong. None of the minor changes seemed to make a difference, but the crashes stopped so perhaps it was a culmination of everything, or I just got lucky.

Well last night the issues started again. I checked my OS installation for issues this time, and reinstalled Firefox (and immediately turned off hardware acceleration), but it hasn't helped. I don't want to erase my Firefox Profile and everything else again, so hopefully someone can tell me the 1 thing I need to do to prevent this from happening. I made sure to submit all the crash reports, but most of the ones from the past 24 hours appear to be missing now, so I'll include the IDs from the last three reports before it stopped previously, as well as the first three I ever sent, since I assume this is the same error.

Most recent 3 in list:
bp-0b7a3e53-4d98-46b4-aff8-4774e0200225 25/02/2020 10:48
bp-52fb00b8-cc1b-4f29-b7a9-6fe2e0200224 24/02/2020 18:34
bp-3dde4e4e-70c2-4a1d-a5da-36fae0200224 24/02/2020 18:29

Most recent 3 from previous incident:
bp-4e67d4c9-14fe-4008-9c01-252100200115 15/01/2020 12:02
bp-9c25bd1f-19f9-49fa-a866-00b100200115 15/01/2020 12:02
bp-b062dab4-7060-47d7-99a7-a717f0200115 15/01/2020 12:02

First 3 from previous incident:
bp-c7f25935-17ef-4e8e-8178-c11ed0200114 14/01/2020 18:22
bp-de05d97f-2217-4168-99a3-69d6b0200114 14/01/2020 18:22
bp-838769c3-cbd5-4a21-ab94-5641f0200114 14/01/2020 18:22

If it helps, I'm running the latest version of Firefox with Windows 10 Pro on a Dell Optiplex 9020. It's an Intel icore i5-4590 3.3GHz CPU, and the GPU is Nvidia GeForce GTX 1060 Zotac Mini 6G.

(edited to add line breaks since I noticed it was clumped together)

由 Cosmic 於 修改

被選擇的解決方法

thanks, yeah these settings sound like they are supposed to be. however the crash reports are "out of memory" crashes and apparently the space of the page file became to small...

can you try if it makes a difference when you use ublock origin as an adblocker instead?: https://addons.mozilla.org/firefox/addon/ublock-origin/

從原來的回覆中察看解決方案 👍 1

所有回覆 (5)

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hi, did you change the system's default page file settings by any chance? if so could you please try to revert them to the system-managed default: https://lifehacker.com/5426041/understanding-the-windows-pagefile-and-why-you-shouldnt-disable-it

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philipp said

hi, did you change the system's default page file settings by any chance? if so could you please try to revert them to the system-managed default

I didn't change the page file, but I don't know what the person who built this computer did. I followed the instructions on that link to check, and it is set to automatically manage paging file sizes for all drives. I left it at that.

If it helps, the bottom box states: Minimum allowed: 16 MB Recommended: 2636 MB Currently allocated: 49152 MB

Also, Firefox just crashed while I was in the middle of typing this, but no report was generated.

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選擇的解決方法

thanks, yeah these settings sound like they are supposed to be. however the crash reports are "out of memory" crashes and apparently the space of the page file became to small...

can you try if it makes a difference when you use ublock origin as an adblocker instead?: https://addons.mozilla.org/firefox/addon/ublock-origin/

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philipp said

can you try if it makes a difference when you use ublock origin as an adblocker instead?

I've disabled my previous adblocker, and have your suggested one installed now. The crashes last night and earlier today weren't as frequent as they were last month when I had the issue, so it might take some time to see if I'm still experiencing crashes. I won't be using the computer for a few hours now, but I'll update you later once I've had the chance to see if it's made a difference.

Though as a quick memory test I did just go to tumblr and scrolled down through the images and animated gifs until there were over 100 ads blocked with no issues, so that's probably a good sign.

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I don't know why it was fine for ~6 weeks before acting up again (and crashing on things like just the google home page), but changing adblockers appears to have solved the crashing issue.

Thank you phillip.