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Can't login, says there is no internet

  • 3 回覆
  • 1 有這個問題
  • 245 次檢視
  • 最近回覆由 Ranos Fox

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I tried to sync FireFox by logging in, but it says there is no connection. I can still access any other web page.

被選擇的解決方法

The System Details list shows you use a rather old Firefox 43.0 version. It is possible that this old version no longer is supported.

Does this also happen with the current Firefox release ?

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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選擇的解決方法

The System Details list shows you use a rather old Firefox 43.0 version. It is possible that this old version no longer is supported.

Does this also happen with the current Firefox release ?

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It was out of date. Updated to the current version and the problem was gone.