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Firefox crashes

  • 3 回覆
  • 1 有這個問題
  • 17 次檢視
  • 最近回覆由 Eve

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I am running a recently refreshed version of Firefox 71.0 (64 bit). My Firefox is closing completely whenever I try to browse to locate a file. This happens on multiple sites, but as an example, I went to https://send.firefox.com/ and tried to browse out for a file. The file explorer window opens, but then Firefox freezes and shuts down. There are no crash reports generated when this happens. This also happens when I run Firefox in safe mode. This has been happening for a few days and was also happening in Firefox 70.0.1.

I tried the same process using Microsoft Edge, and I am able to browse out for the file without issue.

Thank You

被選擇的解決方法

A user in this thread found that when they uninstalled something called Mozilla maintenance support (from windows) the issue went away.

Find more information about this here

Try this and let me know what you find. Thanks.

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

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選擇的解決方法

A user in this thread found that when they uninstalled something called Mozilla maintenance support (from windows) the issue went away.

Find more information about this here

Try this and let me know what you find. Thanks.

由 Eve 於 修改

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This did seem to solve the issue. I did have to uninstall Mozilla maintenance support from Windows since simply disabling it did not solve the issue.

Thanks for the help.

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Great. I'll update the language to say uninstall rather than disabled. Thanks!