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Firefox crashes

已張貼

Crash ID: bp-d11e3251-e87c-4846-82c9-4c6400191125 Cannot load in safe mode (Firefox wont open) Uninstalled firefox and reinstalled - still wont open and gives me info that Firefox has crashed etc

Crash ID: bp-d11e3251-e87c-4846-82c9-4c6400191125 Cannot load in safe mode (Firefox wont open) Uninstalled firefox and reinstalled - still wont open and gives me info that Firefox has crashed etc

被選擇的解決方法

please try to remove the zemana keylogger software altogether - it's known to cause problems with eset: https://bugzilla.mozilla.org/show_bug.cgi?id=1501362

從原來的回覆中察看解決方案 0
引用

額外的系統細節

已安裝的外掛程式

Cant access firefox

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36

更多資訊

提出問題者

465bob said

Crash ID: bp-d11e3251-e87c-4846-82c9-4c6400191125 Cannot load in safe mode (Firefox wont open) Uninstalled firefox and reinstalled - still wont open and gives me info that Firefox has crashed etc Using Windows 10 Firefox 70.0.1 Disconnected Express VPN but no difference
''465bob [[#question-1273617|said]]'' <blockquote> Crash ID: bp-d11e3251-e87c-4846-82c9-4c6400191125 Cannot load in safe mode (Firefox wont open) Uninstalled firefox and reinstalled - still wont open and gives me info that Firefox has crashed etc Using Windows 10 Firefox 70.0.1 Disconnected Express VPN but no difference </blockquote>
這篇文章有幫助嗎?
引用
FredMcD
  • Top 10 Contributor
4308 個解決方法 60488 個答案

bp-d11e3251-e87c-4846-82c9-4c6400191125 Signature: PR_Write | nsFileStreamBase::Write

mbae64.dll = Malwarebytes Anti-Exploit

KeyCrypt64(1).dll = AntiLogger Free = Zemana Ltd

KERNELBASE.dll = Microsoft

user32.dll = Windows User API

bp-d11e3251-e87c-4846-82c9-4c6400191125 Signature: PR_Write | nsFileStreamBase::Write mbae64.dll = Malwarebytes Anti-Exploit KeyCrypt64(1).dll = AntiLogger Free = Zemana Ltd KERNELBASE.dll = Microsoft user32.dll = Windows User API
這篇文章有幫助嗎?
引用
FredMcD
  • Top 10 Contributor
4308 個解決方法 60488 個答案

As a test, disable Malwarebytes. If the problem continues, disable AntiLogger Free.

As a test, disable Malwarebytes. If the problem continues, disable AntiLogger Free.
這篇文章有幫助嗎?
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提出問題者

Tks for assistance FredMcD - Disabled Malwarebytes and then Zemana AntiLogger - unfortunately Firefox continued to crash on startup

Tks for assistance FredMcD - Disabled Malwarebytes and then Zemana AntiLogger - unfortunately Firefox continued to crash on startup
這篇文章有幫助嗎?
引用
FredMcD
  • Top 10 Contributor
4308 個解決方法 60488 個答案

Please post the new crash reports.

Please post the new crash reports.
這篇文章有幫助嗎?
引用

提出問題者

bp-6ef1b255-19ce-443f-883d-f30710191125.txt

bp-6ef1b255-19ce-443f-883d-f30710191125.txt
這篇文章有幫助嗎?
引用
philipp
  • Top 25 Contributor
  • Moderator
5330 個解決方法 23536 個答案

選擇的解決方法

please try to remove the zemana keylogger software altogether - it's known to cause problems with eset: https://bugzilla.mozilla.org/show_bug.cgi?id=1501362

please try to remove the zemana keylogger software altogether - it's known to cause problems with eset: https://bugzilla.mozilla.org/show_bug.cgi?id=1501362
這篇文章有幫助嗎?
引用
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