X
點擊此處開啟此網站的行動版。

技術支援討論區

HEY FOLKS~!! YA'LL HAVE BEEN TRACKING MY SEARCHES?....and trying to get me to install a security add-on? i need to know to install or not??

已張貼

THANKS~!! I DON'T KNOW THE NAME OF THIS ADD-ON? BUT, THERE IS A SM. BLOCK THAT'S POPIN UP THAT SAYS SECURITY ALERT?? I NEED TO KNOW IF I SHOULD CONNECT TO IT? I'M ON A LAPTOP, USING AUTO-WIFI~!! MY IP IS NOT CORRECT, IT SHOWS ME AS BEING, OVER 100MILES FROM MY TRUE LOCATION? "BAKER, FLA. 32531" PLEASE REPLY WITH WHAT TO DO???

THANKS~!! I DON'T KNOW THE NAME OF THIS ADD-ON? BUT, THERE IS A SM. BLOCK THAT'S POPIN UP THAT SAYS SECURITY ALERT?? I NEED TO KNOW IF I SHOULD CONNECT TO IT? I'M ON A LAPTOP, USING AUTO-WIFI~!! MY IP IS NOT CORRECT, IT SHOWS ME AS BEING, OVER 100MILES FROM MY TRUE LOCATION? "BAKER, FLA. 32531" PLEASE REPLY WITH WHAT TO DO???
引用
Tyler Downer
  • Top 25 Contributor
  • Moderator
1538 個解決方法 10732 個答案

有幫助的回覆

Can you please post a screenshot or give more information on what the pop-up is? Firefox and Mozilla do not track your searches, it's possible that you have malware on your computer.

I'd suggest downloading Malwarebytes from www.malwarebytes.com and running a scan

Can you please post a screenshot or give more information on what the pop-up is? Firefox and Mozilla do not track your searches, it's possible that you have malware on your computer. I'd suggest downloading Malwarebytes from www.malwarebytes.com and running a scan
這篇文章有幫助嗎? 1
引用
cor-el
  • Top 10 Contributor
  • Moderator
17567 個解決方法 158885 個答案

有幫助的回覆

Can you attach a screenshot?

Can you attach a screenshot? *https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem *use a compressed image type like PNG or JPG to save the screenshot
這篇文章有幫助嗎? 1
引用

提出問題者

HEY TYLER DOWNER~!! i have a screenshot saved in WINDOWS LIVE PHOTO GALLERY? i'm about to try & bring it here!! never done it before, hope it works?? i'm gonna hold off on the malware scan, until you check the S.S.*** thanks DAVID

HEY TYLER DOWNER~!! i have a screenshot saved in WINDOWS LIVE PHOTO GALLERY? i'm about to try & bring it here!! never done it before, hope it works?? i'm gonna hold off on the malware scan, until you check the S.S.*** thanks DAVID
這篇文章有幫助嗎?
引用
cor-el
  • Top 10 Contributor
  • Moderator
17567 個解決方法 158885 個答案
Looks that you have this extension: *https://addons.mozilla.org/en-US/firefox/addon/search-secure/ *https://www.searchsecurepro.co/PrivacyPolicy.html See: *https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons
這篇文章有幫助嗎? 0
引用

提出問題者

i just checked, and from what i can see, i don't have that add-on??

i just checked, and from what i can see, i don't have that add-on??
這篇文章有幫助嗎?
引用

提出問題者

ALSO THIS NEW S.S. FOR FLASH PLAYER UPDATE, CAME UP TODAY?? I DON'T HAVE IT????

ALSO THIS NEW S.S. FOR FLASH PLAYER UPDATE, CAME UP TODAY?? I DON'T HAVE IT????
這篇文章有幫助嗎?
引用
Tyler Downer
  • Top 25 Contributor
  • Moderator
1538 個解決方法 10732 個答案

It seems you may have malware. Can you download Malwarebytes from www.malwarebytes.com and run a full scan?

It seems you may have malware. Can you download Malwarebytes from www.malwarebytes.com and run a full scan?
這篇文章有幫助嗎?
引用
問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題