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技術支援討論區

Unable to "search" and "delete" bookmarks

已張貼

To whom it may concern...

I would hereby most willingly like to request aid for the following issue: since over a week, I can no longer find saved bookmarks through the "Search bookmarks" bar. For instance, I have a bookmark titled "Snooker livestream" but it does not appear when I type "snooker" in the "Search bookmarks" bar on top. Furthermore, I have also discovered that I am no longer able to remove bookmarks by right-clicking on them and pressing "Delete". I have attempted to do so when my account was synced as well as when it was not synced. I have read that it could be a "syncing" issue, but that does not appear to resolve the trouble.

Thank you in advance!

To whom it may concern... I would hereby most willingly like to request aid for the following issue: since over a week, I can no longer find saved bookmarks through the "Search bookmarks" bar. For instance, I have a bookmark titled "Snooker livestream" but it does not appear when I type "snooker" in the "Search bookmarks" bar on top. Furthermore, I have also discovered that I am no longer able to remove bookmarks by right-clicking on them and pressing "Delete". I have attempted to do so when my account was synced as well as when it was not synced. I have read that it could be a "syncing" issue, but that does not appear to resolve the trouble. Thank you in advance!
引用

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 32.0 r0

應用程式

  • Firefox 70.0.1
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/70.0.1/WINNT/en-US/

擴充套件

  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Google 1.0 (google@search.mozilla.org)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)
  • 1-Click YouTube Video Downloader 4.0.92 (YoutubeDownloader@PeterOlayev.com) (Inactive)
  • Adblock Plus - free ad blocker 3.7 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}) (Inactive)
  • Avira Browser Safety 2.7.1.20281 (abs@avira.com) (Inactive)
  • DownThemAll! 4.0.9 ({DDC359D1-844A-42a7-9AA1-88A850A938A8}) (Inactive)
  • Facebook Videos Downloader 1.7.0 ({814a14eb-b15c-49d7-ad8c-302875a54b45}) (Inactive)
  • Flash Video Downloader 16.3.8 (artur.dubovoy@gmail.com) (Inactive)
  • Grammarly for Firefox 8.857.0 (87677a2c52b84ad3a151a4a72f5bd3c4@jetpack) (Inactive)
  • Honey 11.6.3 (jid1-93CWPmRbVPjRQA@jetpack) (Inactive)
  • Tile Tabs 14.12 (tiletabs@DW-dev) (Inactive)
  • Video DownloadHelper 7.3.7 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d}) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) HD Graphics 3000
  • adapterDescription2:
  • adapterDeviceID: 0x0116
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 20c51b0a
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 1,8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • contentUsesTiling: False
  • crashGuards: []
  • direct2DEnabled: False
  • direct2DEnabledMessage: {u'key': u''}
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.22852
  • driverDate: 5-26-2015
  • driverDate2:
  • driverVendor:
  • driverVendor2:
  • driverVersion: 9.17.10.4229
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'Acceleration blocked by safe-mode', u'type': u'runtime'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'blocked', u'description': u'GPU Process', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'Safe-mode is enabled', u'type': u'runtime'}], u'name': u'GPU_PROCESS'}, {u'status': u'unavailable-no-angle', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable-no-angle', u'message': u'ANGLE is disabled', u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'blacklisted', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'No qualified hardware', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'blocked', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'OMTP blocked by safe-mode', u'type': u'runtime'}], u'name': u'OMTP'}]}
  • info: {u'CMSOutputProfile': u'10144 bytes, too large', u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: {u'key': u''}
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: False
  • offMainThreadPaintWorkerCount: 0
  • targetFrameRate: 60
  • usesTiling: False
  • webgl1DriverExtensions: -
  • webgl1Extensions: -
  • webgl1Renderer: WebGL is currently disabled.
  • webgl1Version: -
  • webgl1WSIInfo: -
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL is currently disabled.
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowUsingAdvancedLayers: False

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
Senali Madawala
  • Top 25 Contributor
2 個解決方法 161 個答案

Something strange happened today. Deleting a Firefox bookmark in the bookmarks toolbar or in the bookmarks folder removed that entry from Firefox. It did however reappear after a restart of the browser which was puzzling and annoying as it was not possible to remove old bookmarks from the computer system using the default way.

The best way to start the analysis of the issue is to create a backup of the Firefox 3 bookmarks file to be on the save side. A quick search on the Internet suggested to delete the files places.sqlite and places.sqlite-journal which contains the bookmark information. Deleting them forces Firefox to rebuild the bookmarks from the last backup. The best option is to simply move them from the profile folder into another folder for safety purposes instead of deleting them outright.

Firefox did recreate both files but it did not solve the problem. It was still not possible to delete bookmarks permanently. Next option was to remove both the files and the bookmark backups so that Firefox could not recreate the bookmarks and would have to start with a new blank bookmarks file. This includes deleting or moving the folder bookmarkbackups and the bookmarks.xxx files in the Firefox profile folder.

A restart of Firefox revealed that all bookmarks were finally gone. It was also possible to delete and move the default bookmarks in Firefox. The last step was to import the bookmarks from the backup that was created at the beginning and move them into their correct places again.

To import bookmarks into Firefox, open the Bookmarks Manager with a click on the Firefox button and the selection of Bookmarks from the menu. In the manager, click on import and backup and select import bookmarks from HTML from the list. You can alternatively import them from another web browser if you are syncing your bookmarks across browsers.

A test to delete and move those imported bookmarks was positive and solved the issue of being not able to delete Firefox 3 bookmarks.

Something strange happened today. Deleting a Firefox bookmark in the bookmarks toolbar or in the bookmarks folder removed that entry from Firefox. It did however reappear after a restart of the browser which was puzzling and annoying as it was not possible to remove old bookmarks from the computer system using the default way. The best way to start the analysis of the issue is to create a backup of the Firefox 3 bookmarks file to be on the save side. A quick search on the Internet suggested to delete the files places.sqlite and places.sqlite-journal which contains the bookmark information. Deleting them forces Firefox to rebuild the bookmarks from the last backup. The best option is to simply move them from the profile folder into another folder for safety purposes instead of deleting them outright. Firefox did recreate both files but it did not solve the problem. It was still not possible to delete bookmarks permanently. Next option was to remove both the files and the bookmark backups so that Firefox could not recreate the bookmarks and would have to start with a new blank bookmarks file. This includes deleting or moving the folder bookmarkbackups and the bookmarks.xxx files in the Firefox profile folder. A restart of Firefox revealed that all bookmarks were finally gone. It was also possible to delete and move the default bookmarks in Firefox. The last step was to import the bookmarks from the backup that was created at the beginning and move them into their correct places again. To import bookmarks into Firefox, open the Bookmarks Manager with a click on the Firefox button and the selection of Bookmarks from the menu. In the manager, click on import and backup and select import bookmarks from HTML from the list. You can alternatively import them from another web browser if you are syncing your bookmarks across browsers. A test to delete and move those imported bookmarks was positive and solved the issue of being not able to delete Firefox 3 bookmarks.
這篇文章有幫助嗎?
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cor-el
  • Top 10 Contributor
  • Moderator
17669 個解決方法 159840 個答案

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting. You can check for problems with the <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. *use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page In case errors are reported with "Verify Integrity" close and restart Firefox and retry. If "Verify Integrity" cannot repair places.sqlite, rename/remove all <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder. *keep a backup copy of places.sqlite in case a new places.sqlite database has to be created See also: *https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file *https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *https://support.mozilla.org/en-US/kb/Profiles
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