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Trying to install firefox on Mac, drag it to applications folder and stuck on "preparing to copy"

  • 4 回覆
  • 4 有這個問題
  • 19 次檢視
  • 最近回覆由 Francesca

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Firefox was not responding so I dragged to the trash and downloaded the latest version. Followed instructions to drag it to Applications folder and it stuck on "preparing to copy to Applications." After hours I had to relaunch Finder to get rid of this window. Repeated with same result.

Firefox was not responding so I dragged to the trash and downloaded the latest version. Followed instructions to drag it to Applications folder and it stuck on "preparing to copy to Applications." After hours I had to relaunch Finder to get rid of this window. Repeated with same result.

所有回覆 (4)

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Firefox always shows "Update Ready to Install" MAC Only SOLUTION: Remove /Users/<name>/Library/Caches/Mozilla/ which contained the directory /updates/Applications/Firefox/updates/

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I did that and tried to install again (drag Firefox to Applications folder) and same result: "Preparing to copy to Applications." I did not do a total uninstall of Firefox because I was hoping to recover bookmarks.

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I have the same issue, too. I wish that a solution could be provided for this issue. I have done a clean uninstall and reinstall, tried @lihininisansala95 suggestion but that did not work. I looked at the article that @Senali Madawala provided but it appears to be irrelevant to the issue that I am having. I shouldn't have to change my server settings to install Firefox. Oh, and I tried rebooting my computer as well but every time it gets stuck on "preparing to copy,"

I would really appreciate anyone's help on this matter. Thank you!