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技術支援討論區

Why do name-specific bookmarks fail with Facebook on first access, recent change

已張貼

After I start Firefox 69.0.3, clicking on a bookmark of the form https://facebook.com/firstname.lastname gives an error message "Your request could not be processed." My FB toolbar is displayed but not the remainder of the FB page. I have dozens of bookmarks that all behave the same way. If I click on my name on the FB toolbar, the entire FB page displays. From then on, all my FB bookmarks work until I close FF and restart it. In all cases, the correct FB page address shows. These bookmarks have been working for a very long time and this problem has occurred in the last week or two. The bookmark https://facebook.com (without a specific person's page name) displays a complete page and not just the toolbar even after FF startup.

After I start Firefox 69.0.3, clicking on a bookmark of the form https://facebook.com/firstname.lastname gives an error message "Your request could not be processed." My FB toolbar is displayed but not the remainder of the FB page. I have dozens of bookmarks that all behave the same way. If I click on my name on the FB toolbar, the entire FB page displays. From then on, all my FB bookmarks work until I close FF and restart it. In all cases, the correct FB page address shows. These bookmarks have been working for a very long time and this problem has occurred in the last week or two. The bookmark https://facebook.com (without a specific person's page name) displays a complete page and not just the toolbar even after FF startup.

被選擇的解決方法

This problem resolved itself on Oct 15. Both the Facebook and State Farm problem went away at the same time. I am guessing the problem was upstream of my copy of FF but downstream of the individual Facebook and State Farm web sites. Perhaps, my ISP is at fault. Thanks.

從原來的回覆中察看解決方案 0
引用

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 32.0 r0

應用程式

  • Firefox 69.0.3
  • 使用者代理:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/69.0.3/WINNT/en-US/

擴充套件

  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • Easy Youtube Video Downloader Express 15.0 ({b9acf540-acba-11e1-8ccb-001fd0e08bd4})
  • eBay 1.0 (ebay@search.mozilla.org)
  • Google 1.0 (google@search.mozilla.org)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)

JavaScript

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  • webgl2Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 630 Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.21dccd386996)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000001000f) EGL_VERSION: 1.4 (ANGLE 2.1.0.21dccd386996) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • windowLayerManagerRemote: True
  • windowLayerManagerType: WebRender
  • windowUsingAdvancedLayers: False

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否

提出問題者

I have another example with a similar failure. This web address fails from a bookmark https://quickstatus.claims.statefarm.com/#/ The State Farm error message starts "Something is wrong on our end..." but this web address succeeds from another bookmark. https://www.statefarm.com/claims/claims-help

It occurs to me that there is at least one issue common to the Facebook and the State Farm problems. The "dot" character is used as parts of names as well as the conventional uses (www.sitename.com). The FB problem address looks like: http://www.facebook.com/firstname.lastname where the "dot" character is included in "firstname.lastname" The FB error message is "Your request could not be processed." The FB address that works is http://www.facebook.com where no name includes the "dot" character

Hope this is helpful.

I have another example with a similar failure. This web address fails from a bookmark https://quickstatus.claims.statefarm.com/#/ The State Farm error message starts "Something is wrong on our end..." but this web address succeeds from another bookmark. https://www.statefarm.com/claims/claims-help It occurs to me that there is at least one issue common to the Facebook and the State Farm problems. The "dot" character is used as parts of names as well as the conventional uses (www.sitename.com). The FB problem address looks like: http://www.facebook.com/firstname.lastname where the "dot" character is included in "firstname.lastname" The FB error message is "Your request could not be processed." The FB address that works is http://www.facebook.com where no name includes the "dot" character Hope this is helpful.
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選擇的解決方法

This problem resolved itself on Oct 15. Both the Facebook and State Farm problem went away at the same time. I am guessing the problem was upstream of my copy of FF but downstream of the individual Facebook and State Farm web sites. Perhaps, my ISP is at fault. Thanks.

This problem resolved itself on Oct 15. Both the Facebook and State Farm problem went away at the same time. I am guessing the problem was upstream of my copy of FF but downstream of the individual Facebook and State Farm web sites. Perhaps, my ISP is at fault. Thanks.
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