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技術支援討論區

Addon icons missing after reinstall

已張貼

I have just reinstalled the newest version of Firefox, and both addons I use (Pinterest Save Button and OneTab) installed but no longer show an icon on the toolbar, I have tried safe mode but no joy.

I have just reinstalled the newest version of Firefox, and both addons I use (Pinterest Save Button and OneTab) installed but no longer show an icon on the toolbar, I have tried safe mode but no joy.

被選擇的解決方法

An update -- I solved the problem, it turned out my secondary hard drive (where my Windows AppData folders are located) was failing, which kept disconnecting Firefox from my profile data). I have since replaced the drive and reinstalled Firefox, now the plugins work perfectly well.

從原來的回覆中察看解決方案 0
引用

額外的系統細節

已安裝的外掛程式

Pinterest Save Button OneTab

應用程式

  • Firefox 69.0.2
  • 使用者代理:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/69.0.2/WINNT/en-US/

擴充套件

  • Amazon.co.uk 1.1 (amazon@search.mozilla.org)
  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • Dark Reader 4.8.1 (addon@darkreader.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Google 1.0 (google@search.mozilla.org)
  • OneTab 1.29 (extension@one-tab.com)
  • Pinterest Save Button 4.0.89 (jid1-YcMV6ngYmQRA2w@jetpack)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)

JavaScript

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  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
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  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 960 Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.21dccd386996)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000b2b2) EGL_VERSION: 1.4 (ANGLE 2.1.0.21dccd386996) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • windowLayerManagerRemote: True
  • windowLayerManagerType: WebRender
  • windowUsingAdvancedLayers: False

修改過的偏好設定

其他

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WMagicModel
  • Top 25 Contributor
  • Administrator
14 個解決方法 204 個答案

Hi kris4,

Sorry to hear you are having issues locating your add-ons after the Firefox update.

Have you checked out the Customize Firefox controls, buttons and toolbars article?

To access: Click the '3-bar' menu in your browser - > Customize...

See related thread for reference : Add on icons not showing next to the search bar.

If your icons are still not showing on your toolbar let me know, and I'll help you get this resolved.

Hi kris4, Sorry to hear you are having issues locating your add-ons after the Firefox update. Have you checked out the [[Customize Firefox controls, buttons and toolbars]] article? To access: Click the '3-bar' '''menu''' in your browser - > '''Customize...''' See related thread for reference : [https://support.mozilla.org/en-US/questions/1171875 Add on icons not showing next to the search bar.] If your icons are still not showing on your toolbar let me know, and I'll help you get this resolved.
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Hi,

I tried the suggestions in that thread but there was no change apart from resetting some of my browser options.

The addons are not set to disabled.

The Customise menu has no icons for my addons, so I can't add them from there (see attached).

Please let me know if you have any other ideas, thanks.

Hi, I tried the suggestions in that thread but there was no change apart from resetting some of my browser options. The addons are not set to disabled. The Customise menu has no icons for my addons, so I can't add them from there (see attached). Please let me know if you have any other ideas, thanks.
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Image attached

Image attached
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cor-el
  • Top 10 Contributor
  • Moderator
17521 個解決方法 158427 個答案

Did you try to click Restore Defaults ?


You can check for problems with the extensions registry files in the profile folder.

Try to to reset the extensions registry and rename extensions.json (extensionsOLD.json) and rename/remove previously used extensions files like extensions.ini and extensions.sqlite when present and rename/remove compatibility.ini in the Firefox profile folder with Firefox closed.

New files will be created when required.

See "Corrupt extension files":

You can check for possible updates in case of issues.

  • click the cogwheel button (left of the Search bar) on the about:addons page to "Check for updates"

If this didn't help then delete add-ons.json and possibly prefs.js in case there is a problem with preferences.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Did you try to click <u>Restore Defaults</u> ? ---- You can check for problems with the extensions registry files in the profile folder. Try to to reset the extensions registry and rename <b>extensions.json</b> (extensionsOLD.json) and rename/remove previously used extensions files like extensions.ini and extensions.sqlite when present and rename/remove <b>compatibility.ini</b> in the Firefox profile folder with Firefox closed. *https://support.mozilla.org/en-US/kb/Profiles New files will be created when required. See "Corrupt extension files": *https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes You can check for possible updates in case of issues. *click the cogwheel button (left of the Search bar) on the about:addons page to "Check for updates" If this didn't help then delete add-ons.json and possibly prefs.js in case there is a problem with preferences. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *https://support.mozilla.org/en-US/kb/Profiles
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選擇的解決方法

An update -- I solved the problem, it turned out my secondary hard drive (where my Windows AppData folders are located) was failing, which kept disconnecting Firefox from my profile data). I have since replaced the drive and reinstalled Firefox, now the plugins work perfectly well.

An update -- I solved the problem, it turned out my secondary hard drive (where my Windows AppData folders are located) was failing, which kept disconnecting Firefox from my profile data). I have since replaced the drive and reinstalled Firefox, now the plugins work perfectly well.
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