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Firefox displays a "failure to download" when the download proceeded.

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When I go to download something from the internet, Firefox displays a "failure to download message". However upon looking in the download file the file appeared despite Firefox saying that it did not. AVG (my current antivirus) was also updated today if that helps.

When I go to download something from the internet, Firefox displays a "failure to download message". However upon looking in the download file the file appeared despite Firefox saying that it did not. AVG (my current antivirus) was also updated today if that helps.
附加的畫面擷圖

被選擇的解決方法

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

從原來的回覆中察看解決方案 1
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額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 32.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

更多資訊

philipp
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5332 個解決方法 23541 個答案

選擇的解決方法

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

hi, is your device/account somehow protected by windows parental controls? the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...
這篇文章有幫助嗎? 1
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提出問題者

I am the admin of the computer and never enabled parental controls (or set up parental controls for that matter), but the symptoms are all identical to the problem that you linked to. Thank you.

I am the admin of the computer and never enabled parental controls (or set up parental controls for that matter), but the symptoms are all identical to the problem that you linked to. Thank you.
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philipp
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  • Moderator
5332 個解決方法 23541 個答案

can you take a look in the registry of the affected system if there's a "Users" folder existing at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Parental Controls?

you can open the registry editor by pressing the windows-key+r and opening "regedit"...

can you take a look in the registry of the affected system if there's a "Users" folder existing at ''HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Parental Controls''? you can open the registry editor by pressing the windows-key+r and opening "regedit"...
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提出問題者

It's there.

It's there.
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philipp
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  • Moderator
5332 個解決方法 23541 個答案

有幫助的回覆

ok, in this case please try to right-click and export it first in order to back it up. then delete the "Users" key/folder and see if this is making a difference.

ok, in this case please try to right-click and export it first in order to back it up. then delete the "Users" key/folder and see if this is making a difference.
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提出問題者

It worked, Thanks!

It worked, Thanks!
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