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技術支援討論區

I can't open Amazon links found in Google search results. Anybody having this issue?

已張貼

I can't open Amazon links found in Google search results. I've tried disabling my content blocking settings, but no luck.

I can't open Amazon links found in Google search results. I've tried disabling my content blocking settings, but no luck.
引用

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 32.0 r0

應用程式

  • Firefox 69.0.1
  • 使用者代理:Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:69.0) Gecko/20100101 Firefox/69.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/69.0.1/Darwin/en-US/

擴充套件

  • 1-Click YouTube Video Downloader 4.0.92 (YoutubeDownloader@PeterOlayev.com)
  • AdBlock 3.34.0 (jid1-NIfFY2CA8fy1tg@jetpack)
  • Always Amazon Smile 1.3 ({e9bf04f6-ae3f-44d4-878c-58daaf91ee18})
  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • Checker Plus for Google Drive 7.5.15 (checkerplusforgoogledrive@jasonsavard.com)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Facebook Container 2.0.3 (@contain-facebook)
  • Forest: stay focused, be present 3.9.13 (@forest-firefox-addon)
  • Google 1.0 (google@search.mozilla.org)
  • Grammarly for Firefox 8.852.2307 (87677a2c52b84ad3a151a4a72f5bd3c4@jetpack)
  • LastPass: Free Password Manager 4.33.5.12 (support@lastpass.com)
  • NordVPN Proxy Extension - Privacy & Security 2.14.1 (nordvpnproxy@nordvpn.com)
  • Notes by Firefox 4.3.5 (notes@mozilla.com)
  • Pinned Google Drive 2.1.1 (gdrivepanel@alejandrobrizuela.com.ar)
  • Side View 0.4.3710 (side-view@mozilla.org)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Undo|Duplicate Tab 1.1.2 ({ecf0db0e-ed33-46ad-a5ed-4749d20cd8a5})
  • Unpaywall 3.90 ({f209234a-76f0-4735-9920-eb62507a54cd})
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)
  • Adobe Acrobat 18.0.10 (web2pdfextension.17@acrobat.adobe.com) (Inactive)
  • Video Downloader professional 1.98.2 (ffext_basicvideoext@startpage24) (Inactive)

JavaScript

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  • webgl2Version: 4.1 NVIDIA-12.0.24 355.11.10.50.10.103
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修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否

提出問題者

I've tried in Safe Mode as well and still can not open the links.

I've tried in Safe Mode as well and still can not open the links.
這篇文章有幫助嗎?
引用
FredMcD
  • Top 10 Contributor
4254 個解決方法 59574 個答案

Please explain the problem in detail. What happens? What are the exact error message(s) ?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

Please explain the problem in detail. What happens? What are the exact error message(s) ? Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link} If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Did this help? While you are in safe mode; Try ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration disabling graphics hardware acceleration]'' {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
這篇文章有幫助嗎?
引用

提出問題者

I updated shortly before your post, so I assume you didn't see it. I tried safe mode and it still didn't work. I just tried turning off hardware acceleration and still nothing. I'm going to try clearing cookies and cache, although I was hoping to avoid that.

As for error messages, there are none. I only get a connection time out after a few minutes. I've attached a screenshot, although it doesn't show any detail.

I updated shortly before your post, so I assume you didn't see it. I tried safe mode and it still didn't work. I just tried turning off hardware acceleration and still nothing. I'm going to try clearing cookies and cache, although I was hoping to avoid that. As for error messages, there are none. I only get a connection time out after a few minutes. I've attached a screenshot, although it doesn't show any detail.
這篇文章有幫助嗎?
引用

提出問題者

I've tried everything you suggested Fred and still nothing.

I've tried everything you suggested Fred and still nothing.
這篇文章有幫助嗎?
引用
FredMcD
  • Top 10 Contributor
4254 個解決方法 59574 個答案
See if this helps; There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message [https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors?redirectlocale=en-US&redirectslug=Error+loading+web+sites Websites don't load - troubleshoot and fix error messages] http://kb.mozillazine.org/Error_loading_websites [https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean What do the security warning codes mean]
這篇文章有幫助嗎?
引用
jscher2000
  • Top 10 Contributor
8757 個解決方法 71653 個答案

Hi dunlopty, the error screen says https://www.amazon.com/ didn't respond within the expected period of time.

Can you access the site directly without going through the Google search results page?

Is the problem with "organic" web results -- the ones below the advertising sections at the top of the results -- or is it limited to the ads?

Hi dunlopty, the error screen says https://www.amazon.com/ didn't respond within the expected period of time. Can you access the site directly without going through the Google search results page? Is the problem with "organic" web results -- the ones below the advertising sections at the top of the results -- or is it limited to the ads?
這篇文章有幫助嗎?
引用
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