How to get rid of pop up 的最新解答https://support.mozilla.org/zh-TW/questions/12691552019-09-21T05:18:20-07:00Hello tracy_collins4,
Would you please take a look at this thread and see if the Chosen Solution 2019-09-21T05:18:20-07:00McCoy-therealhttps://support.mozilla.org/zh-TW/questions/1269155#answer-1253976<p>Hello tracy_collins4,
</p><p>Would you please take a look at this thread and see if the <br>Chosen Solution there will work for you too&nbsp;:
</p><p><a href="https://support.mozilla.org/en-US/questions/1263352" rel="nofollow">https://support.mozilla.org/en-US/questions/1263352</a>
</p><p>In case that doesn't do the trick for you (installing an adblocker, not a pop-up blocker)&nbsp;:
</p><p>Even though you mentioned clearing all cookies; just to make sure, you could go to Preferences =&gt; Privacy &amp; Security =&gt; Cookies and Site Data =&gt; Manage Data, and see if you can find any "linksynergy" cookies there - the name of the cookie is&nbsp;: "rmuid".
</p>I have blocked the website listed in the pop up, cleared all cookies, deleted downloads and removed 2019-09-21T04:55:25-07:00tracy_collins4https://support.mozilla.org/zh-TW/questions/1269155#answer-1253968<p>I have blocked the website listed in the pop up, cleared all cookies, deleted downloads and removed and reinstalled Firefox twice. Nothing is working. I don't have this problem on my other computers and did not have it on this one for the first couple of months. I'm not a super computer techy so not sure what else to try. My computer is straight out of the box and no security software has been installed.
</p>We have seen more reports on Mac about an empty 'as'php' file.
Maybe you have some security software2019-09-19T04:18:14-07:00cor-elhttps://support.mozilla.org/zh-TW/questions/1269155#answer-1253381<p>We have seen more reports on Mac about an empty 'as'php' file.
Maybe you have some security software or extension that strips of the GET data from the link (?xx=xx), causing the server to send an empty as.php text file that Firefox wants to save instead of showing the actual ad.
</p>
<hr>
<ul><li><a href="/questions/1263352" rel="nofollow">/questions/1263352</a> Firefox wants me to open or save a php file. I can't delete request.
</li><li><a href="/questions/1257317" rel="nofollow">/questions/1257317</a> what could be causing multiple "as.php" files to show up on my desktop?
</li></ul>Hi tracy_collins4,
From what I understand you're having this pop-up interfering while browsing websi2019-09-19T03:54:15-07:00blindleyhttps://support.mozilla.org/zh-TW/questions/1269155#answer-1253372<p>Hi tracy_collins4,
</p><p>From what I understand you're having this pop-up interfering while browsing websites. Did MAC support suggest deleting cookies?
</p><p>You could try installing an Add-on for Pop ups&nbsp;:
<a href="https://addons.mozilla.org/en-US/firefox/addon/poper-blocker-pop-up-blocker/" rel="nofollow">Poper Blocker - Popup blocker for FireFox</a> {link}
</p><p><br>
Any of these from a search&nbsp;: <a href="https://addons.mozilla.org/en-US/firefox/search/?platform=windows&amp;q=pop%20up%20blocker" rel="nofollow">"pop up blocker"</a> from the Firefox Add-ons support website.
</p><p>You could also try blocking certain websites from storing site data.
</p><p>To do this&nbsp;:
</p>
<ol><li> Click the <strong>menu</strong> icon in your web browser
</li><li> Click <strong>Options</strong>
</li><li> On the left hand side click <strong>Privacy &amp; Security</strong>
</li><li> Under <strong>Cookies and Site Data </strong>click <strong>Manage Permissions...</strong>
</li><li> Search or manually click the website that you want to Allow or<strong> Block</strong>
</li><li> Click <strong>Block</strong> and <strong>Save Changes</strong>
</li></ol>
<p>Or
</p><p><strong>Warning!
</strong>
</p><p>"Clearing all cookies and site data stored by Firefox may sign you out of websites and remove offline web content. Clearing cache data will not affect your logins."<strong>
</strong>
</p><p>You could try clearing your stored cookies, and site data by accessing <strong>Clear Data...</strong> under the <strong>Cookies and Site Data</strong>.
</p><p>Reference: <a href="/en-US/kb/clear-cookies-and-site-data-firefox" rel="nofollow">Clear cookies and site data in Firefox</a>
</p><p>See also: <a href="/en-US/kb/troubleshoot-firefox-issues-caused-malware" rel="nofollow">Troubleshoot Firefox issues caused by malware</a>
</p><p>Hope this helps.
</p>