X
點擊此處開啟此網站的行動版。

技術支援討論區

security features in Firefox

已張貼

I was browsing the CeX website, when i got a BSOD about Video Memory, the PC rebooted and all is fine.

However when I opened Firefox and went back to the CeX website, all I get is a blank webpage, all other sites load no problems.

I opened the CeX website on chrome and IE and it opens no problem.

Are there any security features in Firefox that could have been activated because of the crash?

Thanks

I was browsing the CeX website, when i got a BSOD about Video Memory, the PC rebooted and all is fine. However when I opened Firefox and went back to the CeX website, all I get is a blank webpage, all other sites load no problems. I opened the CeX website on chrome and IE and it opens no problem. Are there any security features in Firefox that could have been activated because of the crash? Thanks

被選擇的解決方法

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

從原來的回覆中察看解決方案 1
引用

額外的系統細節

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

更多資訊

alex_mayorga
  • Top 25 Contributor
  • Moderator
365 個解決方法 2866 個答案

Hi Alan!

Please review and follow https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Once this is done, if the page continues to display blank you might want to try https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Please let us know if this solves your question.

Thanks!

Hi Alan! Please review and follow https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration Once this is done, if the page continues to display blank you might want to try https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Please let us know if this solves your question. Thanks!
這篇文章有幫助嗎?
引用
FredMcD
  • Top 10 Contributor
4245 個解決方法 59390 個答案

選擇的解決方法

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link} If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Did this help? While you are in safe mode; Try ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration disabling graphics hardware acceleration]'' {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
這篇文章有幫助嗎? 1
引用

提出問題者

FredMcD said

Many site issues can be caused by corrupt cookies or cache. Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Clearing the cookies for the CeX website worked. The BSOD must have caused corruption. Thanks for the help.

''FredMcD [[#answer-1251452|said]]'' <blockquote> Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. </blockquote> Clearing the cookies for the CeX website worked. The BSOD must have caused corruption. Thanks for the help.
這篇文章有幫助嗎?
引用
alex_mayorga
  • Top 25 Contributor
  • Moderator
365 個解決方法 2866 個答案

Hi Alan!

Glad to know this is resolved, please mark the question solved accordingly.

Thanks!

Hi Alan! Glad to know this is resolved, please mark the question solved accordingly. Thanks!
這篇文章有幫助嗎?
引用
FredMcD
  • Top 10 Contributor
4245 個解決方法 59390 個答案

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.
這篇文章有幫助嗎?
引用
問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題