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Why does Firefox create a new profile, losing all my settings and bookmarks everytime I restart my mac?

已張貼

I keep getting this message: "Important news. This installation of Firefox has a new profile..." Can anyone help me with this? Thanks!

I keep getting this message: "Important news. This installation of Firefox has a new profile..." Can anyone help me with this? Thanks!

被選擇的解決方法

hi, this is only supposed to happen if the installation directory is changing. have you installed firefox like explained in How to download and install Firefox on Mac?

從原來的回覆中察看解決方案 1
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額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 24.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:68.0) Gecko/20100101 Firefox/68.0

更多資訊

philipp
  • Top 25 Contributor
  • Moderator
5287 個解決方法 23362 個答案

選擇的解決方法

hi, this is only supposed to happen if the installation directory is changing. have you installed firefox like explained in How to download and install Firefox on Mac?

hi, this is only supposed to happen if the installation directory is changing. have you installed firefox like explained in [[How to download and install Firefox on Mac]]?
這篇文章有幫助嗎? 1
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提出問題者

Dear Philipp,

Thanks for the advice.

I removed my previous installation of Firefox and followed the instructions "How to download and install Firefox on Mac" you sent me exactly.

When I restarted my computer I got the same message again. I have attached a screenshot of the message.

Any idea what I can do now?

Lisa

Dear Philipp, Thanks for the advice. I removed my previous installation of Firefox and followed the instructions "How to download and install Firefox on Mac" you sent me exactly. When I restarted my computer I got the same message again. I have attached a screenshot of the message. Any idea what I can do now? Lisa
這篇文章有幫助嗎?
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提出問題者

Hi Philipp,

I don't know why it didn't work before , but now each time I restart I am getting just the one profile with all my settings.

Thanks so much for your help!!

Best,

Lisa

Hi Philipp, I don't know why it didn't work before , but now each time I restart I am getting just the one profile with all my settings. Thanks so much for your help!! Best, Lisa
這篇文章有幫助嗎?
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philipp
  • Top 25 Contributor
  • Moderator
5287 個解決方法 23362 個答案

有幫助的回覆

great, thanks for reporting back :))

great, thanks for reporting back :))
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