First. Plz help. I no PC,s like my back. Zero. And someone went into there Facebook using my cell. And created issues. A lot of them. And I can't even get fire fox help. Says help. But that's it. Nothing more. I'm so frustrated I wana grab there necks. Sorry. Been only 3 months trying to get them. Omg. I'm going nuts. And this ZACK ASSHOLE MESSED MY CELL UP. in every way. Yes called blackberry. They said same as Google,bell,everyone I contacted. Must get firefox. Well simple said. To do. Is impossible. See why I'm sooo frustrated? Sorry if come across upset. It's I am very upset. Plz I'm begging for any kind of help to get fire fox first. Then about 30 questions after. You all have good day. Btw. I'm 55 and new on computers. Yes had one for few years. But still new. Have hard time learning. And when I do. It changes again. Now starting from scratch to learn. Omg. I'm out of my mind. Lol. Plz. Any help is so much needed. I'm very grateful on ones to even read all this. Thank you. Charlie & Wilma, my pup.