搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

My Firefox does not stop to reset, it's the second time in 4 days

more options

for example, yesterday I was on Youtube quietly, and my Firefox crash and ask me to restart it in safe mode or refresh, and when I click refresh, it's down to all my data that have been removed, fortunately I use often firefox sync but that does not save all my data ...

for example, yesterday I was on Youtube quietly, and my Firefox crash and ask me to restart it in safe mode or refresh, and when I click refresh, it's down to all my data that have been removed, fortunately I use often firefox sync but that does not save all my data ...

所有回覆 (1)

more options

When you refresh Firefox, an Old Firefox Data folder is added to your desktop, which you can use to [[Recovering important data from an old profile#w_copying-files-between-profile-folders|recover missing data].

Hope this helps.