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cannot save pages, attach files to emails or print from sites only download works.

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Hi, have used Firefox for years, but on windows 10 now: Cannot attach files from my PC to Hotmail enails because the explore file windows does not open when clicking attach clip. Cannot save an internet page because after clicking save page from Fierrefox menu dropdown selection, nothing happens. Cannot print to pdf information from pages (as bank statements with print buttons) because of "cannot open file. Access denied" error. Same problem if what to print is just any internet page. NO problem downloading files of any type. NO problem doing any of this with Google Chrome. Have tried many solutions including refreshing Firefox. Antivirus and Firewall is standard Microsoft Windows 10 Defender

Hi, have used Firefox for years, but on windows 10 now: Cannot attach files from my PC to Hotmail enails because the explore file windows does not open when clicking attach clip. Cannot save an internet page because after clicking save page from Fierrefox menu dropdown selection, nothing happens. Cannot print to pdf information from pages (as bank statements with print buttons) because of "cannot open file. Access denied" error. Same problem if what to print is just any internet page. NO problem downloading files of any type. NO problem doing any of this with Google Chrome. Have tried many solutions including refreshing Firefox. Antivirus and Firewall is standard Microsoft Windows 10 Defender
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額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 28.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:67.0) Gecko/20100101 Firefox/67.0

更多資訊

hellosct1
  • Top 25 Contributor
14 個解決方法 145 個答案

Hi,

I think the correction must be done by repairing in safe mode

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Hi, I think the correction must be done by repairing in safe mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
這篇文章有幫助嗎?
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提出問題者

Thanks for suggestion. Restarted in safe mode and went through first steps in trouble shooting. Problems remain. Seems I will have to reinstall Firefox (step 4). A bit complicated for me, but will work on it and reply eventually. Many thanks.

Thanks for suggestion. Restarted in safe mode and went through first steps in trouble shooting. Problems remain. Seems I will have to reinstall Firefox (step 4). A bit complicated for me, but will work on it and reply eventually. Many thanks.
這篇文章有幫助嗎?
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提出問題者

Uninstalled Firefox, deleted leftover files an reinstalled. Problems remain. I am sure it is some Windows 10 thing... Hard to believe no other person has same problem.

Uninstalled Firefox, deleted leftover files an reinstalled. Problems remain. I am sure it is some Windows 10 thing... Hard to believe no other person has same problem.
這篇文章有幫助嗎?
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