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技術支援討論區

Netflix gives this error message when trying to play back F7121-1331.

已張貼

Sometime last year netflix stopped playing on FF. I found an older version of FF and installed it on my desktop - Netflix worked fine. BUT I did not want to have to mess with downgrading FF on all of my computers and then having to deal with the 'you dont have the latest version of FF' messages so I migrated to Chrome. It is now at least 9 months later and I thought I would give FF another shot-same F7121-1331 error message from netflix. I am running windows 10 version 1803

Sometime last year netflix stopped playing on FF. I found an older version of FF and installed it on my desktop - Netflix worked fine. BUT I did not want to have to mess with downgrading FF on all of my computers and then having to deal with the 'you dont have the latest version of FF' messages so I migrated to Chrome. It is now at least 9 months later and I thought I would give FF another shot-same F7121-1331 error message from netflix. I am running windows 10 version 1803

被選擇的解決方法

I don't have Netflix, so I can't test it myself. Another Windows 10 user who had problems for seven months reported that Windows update 1809 resolved the issue. No idea whether that is something you would want to do: https://support.mozilla.org/questions/1248372

從原來的回覆中察看解決方案 0
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額外的系統細節

應用程式

  • Firefox 67.0.4
  • 使用者代理:Mozilla/5.0 (Windows NT 10.0; rv:67.0) Gecko/20100101 Firefox/67.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/67.0.4/WINNT/en-US/

擴充套件

  • Clear Cache 3.1 (clearcache@michel.de.almeida)
  • ColorfulTabs 33.2 ({0545b830-f0aa-4d7e-8820-50a4629a56fe})
  • LastPass: Free Password Manager 4.29.0.4 (support@lastpass.com)
  • Flash and Video Download 1.0.9.7 ({adeadebb-fedc-4180-a7f4-cfdd87496551}) (Inactive)
  • Video DownloadHelper 7.3.6 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d}) (Inactive)

JavaScript

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圖形

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修改過的偏好設定

其他

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jscher2000
  • Top 10 Contributor
8642 個解決方法 70715 個答案

選擇的解決方法

I don't have Netflix, so I can't test it myself. Another Windows 10 user who had problems for seven months reported that Windows update 1809 resolved the issue. No idea whether that is something you would want to do: https://support.mozilla.org/questions/1248372

I don't have Netflix, so I can't test it myself. Another Windows 10 user who had problems for seven months reported that Windows update 1809 resolved the issue. No idea whether that is something you would want to do: https://support.mozilla.org/questions/1248372
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