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firefox wont allow me to access my gmail. what do i do?

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cannot access gmail on my firefox with windows 7 professional. worked 2 days ago, not yesterday or today. must use google chrome as a browser to access. accessing gmail w/ firefox and windows 10 is fine. it says "we've detected a problem with your cookie settings. make sure your cookies are enabled. to enable cookies, follow these browser specific instructions. " at that [point, i end up going in circles...HELP!!

cannot access gmail on my firefox with windows 7 professional. worked 2 days ago, not yesterday or today. must use google chrome as a browser to access. accessing gmail w/ firefox and windows 10 is fine. it says "we've detected a problem with your cookie settings. make sure your cookies are enabled. to enable cookies, follow these browser specific instructions. " at that [point, i end up going in circles...HELP!!
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額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 11.7 r700
  • Shockwave Flash 29.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:67.0) Gecko/20100101 Firefox/67.0

更多資訊

philipp
  • Top 25 Contributor
  • Moderator
5324 個解決方法 23508 個答案

hi, in this case the first recommendation would be to clear the cache & cookies from google.com and reload the page.

hi, in this case the first recommendation would be to [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] & [[Delete cookies to remove the information websites have stored on your computer|cookies from google.com]] and reload the page.
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cor-el
  • Top 10 Contributor
  • Moderator
17578 個解決方法 159020 個答案

There are other things that need attention.

The System Details list shows that you have an outdated Flash plugin, current is 32.0.0.207 (32.0 r0;2019/06/11).

  • Shockwave Flash 11.7 r700
  • Shockwave Flash 29.0 r0

You can find the location of a plugin on the about:plugins page and in the pluginreg.dat file in the Firefox profile folder.

You can download the latest NPAPI Flash plugin for Firefox on this page.

Make sure to remove checkmarks for including unwanted additional software.


Do you get any error messages when you access gmail? Can you login or are you returned to the login page?

There are other things that need attention. The System Details list shows that you have an outdated Flash plugin, current is 32.0.0.207 (32.0 r0;2019/06/11). * Shockwave Flash 11.7 r700 * Shockwave Flash 29.0 r0 You can find the location of a plugin on the <b>about:plugins</b> page and in the pluginreg.dat file in the Firefox profile folder. You can download the latest NPAPI Flash plugin for Firefox on this page. *https://get.adobe.com/flashplayer/otherversions/ Make sure to remove checkmarks for including unwanted additional software. ---- Do you get any error messages when you access gmail? Can you login or are you returned to the login page?
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