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can't save my username and password

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Greeting, I want to save my username and password But the firefox browser didn't ask me.I click on option=>privacy & security,ask to save login and pass option is checked. help solve my problem,please. sincerely exp: https://pranatrader.ir/login

Greeting, I want to save my username and password But the firefox browser didn't ask me.I click on option=>privacy & security,ask to save login and pass option is checked. help solve my problem,please. sincerely exp: https://pranatrader.ir/login
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額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 32.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

更多資訊

FredMcD
  • Top 10 Contributor
4229 個解決方法 59020 個答案

Are you using any password add-ons/programs?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Are you using any password add-ons/programs? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
這篇文章有幫助嗎? 0
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提出問題者

No,the problem still here,yet.

No,the problem still here,yet.
這篇文章有幫助嗎?
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McCoy
  • Top 10 Contributor
521 個解決方法 4901 個答案

Hello,

If "Ask to save logins and passwords for websites" is checked and stays checked, and you don't use an external password manager, then there are a few possible causes - would you please read everything in this article :

https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved

Any luck ?

Hello, If "Ask to save logins and passwords for websites" is checked and stays checked, and you don't use an external password manager, then there are a few possible causes - would you please read everything in this article : https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved Any luck ?
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