X
點擊此處開啟此網站的行動版。

技術支援討論區

Ask to save logins and passwords for websites, check mark keeps dissappearing

已張貼

the check mark on ---Ask to save logins and passwords for websites, keeps dissappearing. so the function does not work. this just started happening

the check mark on ---Ask to save logins and passwords for websites, keeps dissappearing. so the function does not work. this just started happening
引用

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 32.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

更多資訊

McCoy
  • Top 10 Contributor
534 個解決方法 5035 個答案

有幫助的回覆

Hello mdkrx73,

Would you please make sure that you're not in permanent Private Browsing mode :

3-bar menu (or 'Tools') => Options => Privacy & Security => under "History" => Firefox will : choose : "Use custom settings for history" Uncheck : "Always use private browsing mode"

If that's not it : are you perhaps using an external password manager  ?

Hello mdkrx73, Would you please make sure that you're not in permanent Private Browsing mode : 3-bar menu (or 'Tools') => Options => Privacy & Security => under "History" => Firefox will : choose : "Use custom settings for history" Uncheck : "Always use private browsing mode" If that's not it : are you perhaps using an external password manager ?
這篇文章有幫助嗎? 1
引用

提出問題者

everything you said is exactly that way on my computer...any other suggestions...This problem just started. had it fixed by geek squad another time but could not fix it this time

everything you said is exactly that way on my computer...any other suggestions...This problem just started. had it fixed by geek squad another time but could not fix it this time
這篇文章有幫助嗎?
引用
McCoy
  • Top 10 Contributor
534 個解決方法 5035 個答案

Let's try Firefox in Safe Mode :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

And : https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems


If the above doesn't help either, would you please follow the steps in this article :

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Let's try Firefox in Safe Mode : If Firefox is not running : Hold down the Shift key when starting Firefox. If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !) See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode And : https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems --------------------------------------------------------------------------------------------- If the above doesn't help either, would you please follow the steps in this article : https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save
這篇文章有幫助嗎?
引用
cor-el
  • Top 10 Contributor
  • Moderator
17470 個解決方法 157890 個答案

Are you using an external Password Manager like Roboform or "Trend Micro Password Manager" ?

If you have the "Trend Micro Password Manager" installed then try to uninstall this application via the Windows Control Panel.

Are you using an external Password Manager like Roboform or "Trend Micro Password Manager" ? If you have the "Trend Micro Password Manager" installed then try to uninstall this application via the Windows Control Panel.
這篇文章有幫助嗎?
引用
McCoy
  • Top 10 Contributor
534 個解決方法 5035 個答案

McCoy said

If that's not it : are you perhaps using an external password manager  ?

And the answer is ...... (?)

''McCoy [[#answer-1227079|said]]'' <blockquote> If that's not it : are you perhaps using an external password manager ? </blockquote> And the answer is ...... (?)
這篇文章有幫助嗎?
引用
FredMcD
  • Top 10 Contributor
4246 個解決方法 59390 個答案

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save '''Note:''' Some software, '''like''' Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.
這篇文章有幫助嗎?
引用
問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題