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Locked out. Cannot access addons.mozilla.org for update.

已張貼

Hello!

I am a developer for the Global Consent Manager project:

http://www.globalconsentmanager.com/learn-more/ https://addons.mozilla.org/en-US/firefox/addon/global-consent-manager/ https://github.com/SociallyCompute/Global-Consent-Manager

I have had to RMA my laptop and my phone within a week and I am locked out of 2FA. I need access to my firefox account, or access for someone involved with the project, so that we can update the project on AMO.

Let me know if we can work something out!

Thanks,

Matt

[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Hello! I am a developer for the Global Consent Manager project: http://www.globalconsentmanager.com/learn-more/ https://addons.mozilla.org/en-US/firefox/addon/global-consent-manager/ https://github.com/SociallyCompute/Global-Consent-Manager I have had to RMA my laptop and my phone within a week and I am locked out of 2FA. I need access to my firefox account, or access for someone involved with the project, so that we can update the project on AMO. Let me know if we can work something out! Thanks, Matt ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

由 Chris Ilias 於 修改

被選擇的解決方法

Hi Matt, you might also want to contact amo-admins@mozilla.org for advice on whether you can associate your AMO account with a different Firefox account temporarily while you sort out the problem with your current account.

從原來的回覆中察看解決方案 1
引用

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 32.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

更多資訊

FredMcD
  • Top 10 Contributor
4195 個解決方法 58553 個答案

有幫助的回覆

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Shut down the old sync. Then create a new account.

Resetting the sync password, or changing its e-mail, will remove all data from the servers. This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information *I've lost my Firefox Sync account information - What to do *I’ve forgotten, or don't have access to, my Firefox Account email address Shut down the old sync. Then create a new account.
這篇文章有幫助嗎? 1
引用
jscher2000
  • Top 10 Contributor
8586 個解決方法 70240 個答案

選擇的解決方法

Hi Matt, you might also want to contact amo-admins@mozilla.org for advice on whether you can associate your AMO account with a different Firefox account temporarily while you sort out the problem with your current account.

Hi Matt, you might also want to contact '''amo-admins@mozilla.org''' for advice on whether you can associate your AMO account with a different Firefox account temporarily while you sort out the problem with your current account.
這篇文章有幫助嗎? 1
引用
cor-el
  • Top 10 Contributor
  • Moderator
17352 個解決方法 156833 個答案

Can't you use the Authenticator on your mobile device to generate the code to enter when prompted?

Do you have recovery codes for this 2FA Firefox account in case you can't use the Authenticator?

Can't you use the Authenticator on your mobile device to generate the code to enter when prompted? Do you have recovery codes for this 2FA Firefox account in case you can't use the Authenticator?

由 cor-el 於 修改

這篇文章有幫助嗎? 1
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