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1Password and other addons will not download and install. What happened and how do I fix this?

已張貼

When trying to install 1Password I get a message that download file is corrupt. This is new. I have been using 1Passowrd with firefox for years. Safari works fine.

edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)

When trying to install 1Password I get a message that download file is corrupt. This is new. I have been using 1Passowrd with firefox for years. Safari works fine. <sub>edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)</sub>

由 philipp 於 修改

被選擇的解決方法

hi noah, please see the banner at the top of the support page - unfortunately there's a technical issue (an expired certificate used for addon verifications) today.

mozilla is already rolling out a hotfix for this problem, using the studies system. you can check if you have studies enabled:

  1. Go to [=] > Options > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

if you had the preference disabled, reenable it temporarily and restart the browser. after your add-ons have been re-enabled you can disable the setting again.

從原來的回覆中察看解決方案 1
引用

額外的系統細節

應用程式

  • Firefox 67.0b16
  • 使用者代理:Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:67.0) Gecko/20100101 Firefox/67.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/67.0/Darwin/en-US/

擴充套件

  • Adblock Plus - free ad blocker 3.5.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • ColorfulTabs 33.0 ({0545b830-f0aa-4d7e-8820-50a4629a56fe})
  • hotfix-update-xpi-intermediate 1.0.2 (hotfix-update-xpi-intermediate@mozilla.com)
  • Pin Tabs 1.0.0 (pintabs@pintabs.com)
  • Print Friendly & PDF 2.1.0 (jid0-YQz0l1jthOIz179ehuitYAOdBEs@jetpack)
  • Reload All Tabs 0.1.0 ({4d787612-565e-4a13-be4d-574eb2979032})
  • Tranquility Reader 3.0.10 (tranquility@ushnisha.com)
  • Video Background Play Fix 1.4.3 (video-bg-play@timdream.org)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription:
  • adapterDeviceID: 0x191b
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'disabled', u'description': u'Compositing', u'name': u'HW_COMPOSITING', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'disabled', u'message': u'Disabled by pref', u'type': u'user'}]}, {u'status': u'unavailable', u'description': u'OpenGL Compositing', u'name': u'OPENGL_COMPOSITING', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}]}, {u'status': u'unavailable', u'description': u'WebRender', u'name': u'WEBRENDER', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'runtime'}]}, {u'status': u'blocked', u'description': u'WebRender qualified', u'name': u'WEBRENDER_QUALIFIED', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'No qualified hardware', u'type': u'env'}]}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'name': u'OMTP', u'log': [{u'status': u'available', u'type': u'default'}]}]}
  • info: {u'TileHeight': 1024, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'TileWidth': 1024, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • lowEndMachine: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: {u'key': u''}
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 4
  • targetFrameRate: 60
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Intel Inc. -- Intel(R) HD Graphics 530
  • webgl1Version: 4.1 INTEL-12.9.22
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Intel Inc. -- Intel(R) HD Graphics 530
  • webgl2Version: 4.1 INTEL-12.9.22
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowUsingAdvancedLayers: False

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
philipp
  • Top 25 Contributor
  • Moderator
5304 個解決方法 23418 個答案

選擇的解決方法

hi noah, please see the banner at the top of the support page - unfortunately there's a technical issue (an expired certificate used for addon verifications) today.

mozilla is already rolling out a hotfix for this problem, using the studies system. you can check if you have studies enabled:

  1. Go to [=] > Options > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

if you had the preference disabled, reenable it temporarily and restart the browser. after your add-ons have been re-enabled you can disable the setting again.

hi noah, please see the banner at the top of the support page - unfortunately there's a technical issue (an expired certificate used for addon verifications) today. mozilla is already rolling out a hotfix for this problem, using the studies system. you can check if you have studies enabled: # Go to '''[=] > Options > Privacy & Security'''. # Make sure '''Allow Firefox to install and run studies''' is check marked. if you had the preference disabled, reenable it temporarily and restart the browser. after your add-ons have been re-enabled you can disable the setting again.
這篇文章有幫助嗎? 1
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提出問題者

Super support - thank you all. I am back and happy.

Super support - thank you all. I am back and happy.
這篇文章有幫助嗎?
引用
philipp
  • Top 25 Contributor
  • Moderator
5304 個解決方法 23418 個答案

thank you for your kind feedback :))

thank you for your kind feedback :))
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